Tech giants must not treat their crackdown on the president’s social accounts as an edge case. The social web should be different now.
In 2020, the need to contain misinformation about COVID-19 pushed Facebook and Twitter into a role they never wanted—arbiters of the truth.
When a duly elected president is bent on spreading misinformation, tech companies can rein him in only so much.
Facebook and other platforms insisted that they didn’t want to be “arbiters of truth.” The coronavirus changed their mind overnight.
Deciding which postings to take down is a difficult and unpopular job. So Mark Zuckerberg is outsourcing it.
The decision to disable an infamous message board fell to Matthew Prince, an internet executive who is deeply uncomfortable with his own power.