Will you pay more for those shoes before 7 p.m.? Would the price tag be different if you lived in the suburbs? Standard prices and simple discounts are giving way to far more exotic strategies, designed to extract every last dollar from the consumer.
The Chicago Cubs’ customers show up win or lose—which may explain why, until now, the team has mostly done the latter.
The downsides of dogged, single-minded persistence
On the origins of corporate evil—and idiocy
Most conglomerates fail. Will this venture be any different?
A radical experiment at Zappos may herald the emergence of a new, more democratic kind of organization.
New research confirms what they say about nice guys.