In the car of the future, you may care more about how the driver’s seat swivels than how the engine purrs.
IBM pioneered telecommuting. Now it wants people back in the office.
How leaders lose mental capacities—most notably for reading other people—that were essential to their rise
Will you pay more for those shoes before 7 p.m.? Would the price tag be different if you lived in the suburbs? Standard prices and simple discounts are giving way to far more exotic strategies, designed to extract every last dollar from the consumer.
The Chicago Cubs’ customers show up win or lose—which may explain why, until now, the team has mostly done the latter.
The downsides of dogged, single-minded persistence
On the origins of corporate evil—and idiocy
Most conglomerates fail. Will this venture be any different?
A radical experiment at Zappos may herald the emergence of a new, more democratic kind of organization.
New research confirms what they say about nice guys.