Technology can do a lot more to make our elections more secure and reliable, and to ensure that participation in the democratic process is available to all. There are three parts to this process.
First, the voter registration process can improved. The whole process can be streamlined. People should be able to register online, just as they can register for other government services. The voter rolls need to be protected from tampering, as that’s one of the major ways hackers can disrupt the election.
Second, the voting process can be significantly improved. Voting machines need to be made more secure. There are a lot of technical details best left to the voting-security experts who can deal with the technical details, but such machines must include a paper ballot that provides a record verifiable by voters. The simplest and most reliable way to do that is already practiced in 37 states: optical-scan paper ballots, marked by the voters, counted by computer but recountable by hand.
We need national security standards for voting machines, and funding for states to procure machines that comply with those standards.
This means no Internet voting. While that seems attractive, and certainly a way technology can improve voting, we don’t know how to do that securely. We simply can't build an Internet voting system that is secure against hacking because of the requirement for a secret ballot. This makes voting different from banking and anything else we do on the Internet, and it makes security much harder. Even allegations of vote hacking would be enough to undermine confidence in the system, and we simply cannot afford that. We need a system of pre-election and post-election security audits of these voting machines to increase confidence in the system.