"Are you getting the iPad in tomorrow?" I asked the Walmart electronics rep in Landover Hills, Maryland.
"The iPad?" the rep asked.
"Yeah, the Apple iPad," I said.
"Do you want the iPad or the iPad," I heard her say.
"Uh, the iPad," I said.
"Do you want the I-P-O-D or the I-P-A-D?" she responded.
"The iPad. I mean, the iPad. I-P-A-D," I said.
"No, we don't have that," she replied.
"Are you getting it in on Friday."
"Nope, only the I-P-O-D."
That was the best customer service experience I had searching the Washington, D.C.-area for the iPads that will hit some Walmart shelves come Friday.
Other locations bounced me around their phone systems for ten or fifteen minutes before hanging up on me. Other operators sent me to the electronics department where the phone rang eternal. One store in Laurel, Maryland hung me up three times before the lady at the switchboard explained, "I'm in the middle of a Code Adam, that's probably why it disconnected you." A Code Adam, Wikipedia told me, is when there is a child missing in a store. Yikes. Another store rep asked me to call a different number because he couldn't forward me to electronics. I called back on the new number and was routed right back to the same guy.