… the political storm of Election Day, that is, and the calm of this serene sunset reflecting off the Mississippi River over Hastings, Minnesota:
Another reader, Peter in Vermont, explains why U.S. politics right now should be more like the aviation industry:
Thank you to James Fallows for his Trump Time Capsule on “the destruction of norms.” Through his knowledge of aviation issues he may have heard of the term the “normalization of deviance.” It is a term used in the analysis of safety issues, both in aviation and in the large field of safety (including trying to apply it to medicine).
The concept is that people work under rules that have been established for proper practice, and that over time people start ignoring those rules out of short-term expediency. The problem then is that to the psychology of the people doing it, those deviations from the rules become the new normal. There is then a mental incapacity to see deviations as deviations, and a mental inertial against doing the extra work required to follow the proper rules. Once “everybody knows” that the speed limit sign on a certain street can be ignored, then it doesn’t seem right or natural to follow it.
The point in the safety community in coining the phrase is to start the conversation about how it can be corrected. When the powers on top believe in following the rules, and the deviations are only being done by those on the bottom, then arguably you can just come down like a ton of bricks on those not following the rules. The real problem, however, is when the deviations are inherent in the power structure itself.
I hate to always be harping on it, but it is documented by those studying it that preventable medical mistakes kill over 400,000 Americans each year, at an estimated cost of at least one trillion dollars a year. The root cause of the problem is that the hospitals and the doctors don’t want to measure the mistakes, because all they want to measure are the benefits of the current state of affairs. By not measuring the “deviation,” the deviation doesn’t exist, so no one sees a problem.
The aviation industry, on the other hand, is famously safety conscious and has an amazing safety record.