Secretly watching users navigate an app can help companies fix bugs. But it can also be a tool to manipulate customers’ behavior.
Sidney Fussell
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It’s the paranoid style, mutated for platform politics.
Alexis C. Madrigal
Googling yourself has become a rite of passage.
Taylor Lorenz
Wearables help cast the medical test as a talisman of health-care competence. An Object Lesson.
Andrew Bomback and Michelle Au
Without major fixes to the product, the platform will never be a place for complex discussions.
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