december 2010

America has too many managers.

In a 2016 Harvard Business Review analysis, two writers calculated the annual cost of excess corporate bureaucracy as about $3 trillion, with an average of one manager per every 4.7 workers. Their story mentioned several case studies—a successful GE plant with 300 technicians and a single supervisor, a Swedish bank with 12,000 workers and three levels of hierarchy—that showed that reducing the number of managers usually led to more productivity and profit. And yet, at the time of the story, 17.6 percent of the U.S. workforce (and 30 percent of the workforce’s compensation) was made up of managers and administrators—an alarming statistic that shows how bloated America’s management ranks had become.

These days, the distance between ages 11 and 12 is more than a year. It is a chasm between danger and safety. Vaccines promise people 12 and older protection from COVID-19, but aren’t yet approved in the U.S. for younger children, and it isn’t clear exactly when they will be. Frustrated by the wait and desperate to protect their children, some parents are sneaking their 10- and 11-year-old kids across this chasm, and hoping not to get caught.

Meghan’s 10-year-old son has just started in-person school in Los Angeles County, and he’s fully vaccinated against COVID-19. (Meghan asked to be identified by her first name only, because she’s afraid of consequences if her lies are found out.) This summer, the rapidly spreading Delta variant of the coronavirus had Meghan worried for her kids’ safety. Her older children, ages 12 and 15, are also fully vaccinated, but the vaccines are still not approved for children younger than 12. So Meghan lied about her 10-year-old’s age. And this wasn’t her first time.

For decades, when Liz Cutler’s husband, Tom Kreutz, did something that bothered her, Cutler would sometimes pull out a scrap of paper from the back of her desk drawer. On it she would scribble down her grievances: maybe Kreutz had stayed late at work without giving her a heads-up, or maybe he’d allowed their kids to do something she considered risky. The list was Cutler’s way of honoring a promise she and her husband had made. They would talk about their frustrations only in scheduled meetings—which they held once a year for a time, and later, every three months. It’s a system they’ve adhered to for more than 40 years.  

Any psychologist will tell you that conflict is both an inevitable and a vital part of a close relationship. The challenge—which can make the difference between a lasting, satisfying partnership and one that combusts—is figuring out how to manage conflict constructively.

Did the chairman of the Joint Chiefs, General Mark Milley, violate the Constitution? The answer, at least on the current available evidence, is no.

In a new book, Bob Woodward and Robert Costa write that Milley contacted his opposite number in China just before and just after the 2020 election. Milley, according to Woodward and Costa, was reaching out to General Li Zuocheng to calm jangled nerves in Beijing about the stability of the United States. Milley also reportedly called together a group of senior U.S. officers and made them affirm, one by one, that they understood that the procedure for the release of nuclear weapons had to include him.

A fusillade of hot takes greeted these revelations, almost all of them focusing on Milley’s contacts with Li. Many Republicans immediately interpreted Milley’s reassurances as betrayal and demanded that he resign or be fired. But it’s not just Republicans who are concerned: Retired Army Lieutenant Colonel Alexander Vindman, whom no one would mistake for a Trump supporter, tweeted that Milley violated the core American precept of civilian control of the military and therefore must go.

“How to Build a Life” is a weekly column by Arthur Brooks, tackling questions of meaning and happiness.

Last month, a survey by the travel industry found that a majority of Americans changed their vacation plans this summer because of the continuing coronavirus pandemic. But not everyone canceled their vacations entirely; travel spending has been almost as high this summer as it was in the summer of 2019. Some would-be adventurers simply found ways to do the exotic things they’d planned to do overseas in less exotic places. One of my friends, for instance, went bungee jumping in North Carolina instead of Costa Rica.

For my vacation, I did the opposite: I went with my family to a fairly exotic place to do a distinctly unexotic thing. I went to Spain and took a very quiet 100-mile walk.