july/august 2005

America has too many managers.

In a 2016 Harvard Business Review analysis, two writers calculated the annual cost of excess corporate bureaucracy as about $3 trillion, with an average of one manager per every 4.7 workers. Their story mentioned several case studies—a successful GE plant with 300 technicians and a single supervisor, a Swedish bank with 12,000 workers and three levels of hierarchy—that showed that reducing the number of managers usually led to more productivity and profit. And yet, at the time of the story, 17.6 percent of the U.S. workforce (and 30 percent of the workforce’s compensation) was made up of managers and administrators—an alarming statistic that shows how bloated America’s management ranks had become.

For decades, when Liz Cutler’s husband, Tom Kreutz, did something that bothered her, Cutler would sometimes pull out a scrap of paper from the back of her desk drawer. On it she would scribble down her grievances: maybe Kreutz had stayed late at work without giving her a heads-up, or maybe he’d allowed their kids to do something she considered risky. The list was Cutler’s way of honoring a promise she and her husband had made. They would talk about their frustrations only in scheduled meetings—which they held once a year for a time, and later, every three months. It’s a system they’ve adhered to for more than 40 years.  

Any psychologist will tell you that conflict is both an inevitable and a vital part of a close relationship. The challenge—which can make the difference between a lasting, satisfying partnership and one that combusts—is figuring out how to manage conflict constructively.

Perhaps you’ve noticed that ebooks are awful. I hate them, but I don’t know why I hate them. Maybe it’s snobbery. Perhaps, despite my long career in technology and media, I’m a secret Luddite. Maybe I can’t stand the idea of looking at books as computers after a long day of looking at computers as computers. I don’t know, except for knowing that ebooks are awful.

If you hate ebooks like I do, that loathing might attach to their dim screens, their wonky typography, their weird pagination, their unnerving ephemerality, or the prison house of a proprietary ecosystem. If you love ebooks, it might be because they are portable, and legible enough, and capable of delivering streams of words, fiction and nonfiction, into your eyes and brain with relative ease. Perhaps you like being able to carry a never-ending stack of books with you wherever you go, without having to actually lug them around. Whether you love or hate ebooks is probably a function of what books mean to you, and why.

Moviegoing is at a strange, tenuous moment. With pandemic fears still circulating, and many studios still delaying their films’ release dates, not everyone is comfortable going back to theaters yet. But this is also a time of extraordinary at-home accessibility for cinema, with many thousands of titles available to stream, or digitally rent and buy, every day. So I’ve returned to a topic that sustained me during 2020’s most isolated moments: celebrating underrated and unique movies in need of wider appreciation. The following 26 films cross every genre and range from art-house to blockbuster. They were all unappreciated by critics or audiences on release and deserve a fresh look.

Used Cars (1980, directed by Robert Zemeckis)

After a long and tense meeting today, an FDA committee unanimously recommended that the agency authorize third shots of the Pfizer COVID-19 vaccine for Americans who are over 65 or at high risk of severe COVID. The vote came after the panel voted overwhelmingly against the original question up for its consideration: authorizing boosters for everyone over 16. If the FDA follows the committee’s recommendation (as is expected), a CDC committee will help refine those guidelines next week, clarifying which groups qualify as “high risk.”

Even as we await these final decisions, the nation’s summer wave of COVID infections seems like it’s beginning to pass. Cases and hospitalizations are trending slightly downward. Now that we have more clarity about whether (and which) Americans need booster shots—and given that so many people are already getting boosters, eligibility be damned—more questions loom: When, exactly, should those people get those shots? Is it better to load up on extra antibodies as soon as possible, or should people wait until COVID rates start to rise again?