may 2004

Every day, as Americans dry their hands, soak up their spills, and wipe their counters, they are—whether they know it or not—contributing to their country’s dominance. In an era of waning American exceptionalism, inhabitants can at least pride themselves on an underratedly important, probably shameful distinction: They reside in the paper-towel capital of the world.

This status is unquestioned. According to data shared with me by the market-research firm Euromonitor International, global spending on paper towels for use at home (but not in office or public bathrooms) added up to about $12 billion in 2017, and Americans accounted for about $5.7 billion of that total. In other words, the U.S. spends nearly as much on paper towels as every other country in the world combined.

In the summer of 2008, William Pfeil made a startling discovery: Hundreds of foreign companies that operated in the U.S. weren’t paying U.S. taxes, and his employer, the Internal Revenue Service, had no idea. Under U.S. law, companies that do business in the Gulf of Mexico owe the American government a piece of what they make drilling for oil there or helping those that do. But the vast majority of the foreign companies weren’t paying anything, and taxpaying American companies were upset, arguing that it unfairly allowed the foreign rivals to underbid for contracts.

Pfeil and the IRS started pursuing the non-U.S. entities. Ultimately, he figures he brought in more than $50 million in previously unpaid taxes over the course of about five years. It was an example of how the tax-collecting agency is supposed to work.

Donald Trump can’t stop telling on himself.

Just two years into his presidency, the New York real-estate mogul turned politician faces at least two separate criminal investigations, while half a dozen former advisers, including his former campaign chair, deputy campaign chair, national-security adviser, foreign-policy adviser, and personal attorney have all pleaded guilty to or been convicted of serious crimes. That’s even more remarkable when you consider that the American legal system makes white-collar crimes difficult to prove, by making guilt conditional on a defendant’s state of mind, a notoriously high standard.

Nevertheless, Trump has done his best to ensure that we all know what he’s thinking, even as his legal peril grows. Last Friday, the U.S. Attorney’s Office for the Southern District of New York claimed in a filing that Trump’s former attorney, Michael Cohen, had been directed during the campaign to pay hush money to women who claimed to have had affairs with the president. Those payments, according to the filing, were laundered through shell corporations and reimbursed by the president’s private company. Effectively, the president’s own Justice Department accused him of ordering his personal attorney to commit a felony.

I. An Angry Little Town

Soon after the snows of 1977 began to thaw, the residents of Greenfield, Massachusetts, received a strange questionnaire in the mail. “Try to recall the number of times you became annoyed and/or angry during the past week,” the survey instructed. “Describe the most angry of these experiences.” One woman knew her answer: Recently, her husband had bought a new car. Then he had driven it to his mistress’s house so she could admire the purchase. When the wife found out, she was livid. Furious. Her rage felt like an eruption she couldn’t control.

To hear more feature stories, see our full list or get the Audm iPhone app.

The survey was interested in the particulars of respondents’ anger. In its 14 pages, it sought an almost voyeuristic level of detail. It asked the woman to describe the stages of her fury, which words she had shouted, whether punches had been thrown. “In becoming angry, did you wish to get back at, or gain revenge?” the survey inquired. Afterward, did you feel “triumphant, confident and dominant” or “ashamed, embarrassed and guilty”? There were also questions for people like her husband, who had been on the receiving end: “Did the other person’s anger come as a surprise to you, or did you expect that it would occur?”

This year, more than 2 million Americans will apply to college. Most will aim for nearby schools without global brands or billion-dollar endowments. But for the tens of thousands of families applying to America’s most elite institutions, the admissions process is a high-cost, high-stress gantlet.

American parents now spend almost half a billion dollars each year on “independent education consultants,” and that’s not counting the cost of test prep or flights and hotels for campus visits. These collegiate sweepstakes leave a trail of frazzled parents and emotionally wrecked teens already burdened with rising anxiety, which raises a big question: Does it really matter whether you attend an elite college?

In 2018, the measures parents can take to protect a child’s belief in Santa are impressively sophisticated. In addition to the old “Leave a note signed ‘S.C.’ alongside some half-eaten cookies” trick, and the slightly more advanced Oh-look-a-tuft-of-red-and-white-fabric-caught-on-the-fireplace! maneuver, parents can now also set their kids up to follow @Santa or @OfficialSanta on Twitter, quickly doctor webcam footage so that it appears to show Santa in their living room through an app, and make “video calls” to Santa through another app. They can even enable a Google Chrome extension that filters out any pages that might reveal the truth about Santa while kids browse the internet. (This article, I assume, would be detected as a threat, but let’s just make sure it gets filtered out: KIDS, SANTA ISN’T REAL.)

Early in Dopesick, a book examining how Purdue Pharma helped addict an alarming number of Americans to opioids, Beth Macy writes about the army of drug reps who pushed the painkiller OxyContin. In its approach to sales, Macy shows, Purdue was scientific. Using information purchased from a data-mining firm, the company determined which physicians were prescribing the most of its competitors’ painkillers, and dispatched sales reps to their practices. The more likely a doctor was to prescribe, the more often the reps darkened his door. The reps were highly motivated: Their bonuses were pegged to the milligrams of OxyContin a doctor prescribed.

The reps, traditionally known as “detail men”—though since the mid-1990s, when OxyContin was introduced, the field has become more associated with young women—usually arrived bearing gifts. A rep might invite a doctor out to a fine restaurant, or on a junket in a desirable vacation destination. For doctors too busy for such gifts, work-arounds were devised. “Reps began coming by before holidays to drop off a turkey or beef tenderloin that a doctor could take home to the family—even a Christmas tree,” Macy writes. To bend the ear of the most harried physicians, reps would invite them to meet at a nearby gas station, where they would buy the doctors a fill-up and pitch them on their wares as the fuel flowed into the tank.

When a staid American institution is declared dead, the news media like to haul the same usual suspect before the court of public opinion: the Millennial generation.

The 80 million–plus people born in the United States between the early 1980s and the late 1990s stand accused of assassinating various hallmarks of modern life. The list of the deceased includes golf, department stores, the McDonald’s McWrap, and canned tuna. Millennials tore up napkins, threw out mayonnaise, and mercifully disposed of divorce and Applebee’s before graduating to somewhat postmodern crimes: “Have Millennials Killed Serendipity?” With the national murder rate in long-term decline, it may even be said that Millennials are killing killing.

The 19th century was a time of great innovation in plumbing. Cities got the first modern sewers, with tunnels that snaked for miles underground. Houses got bathrooms, with ceramic toilets, tubs, and sinks that you would easily recognize today. And, not to be left behind in this period of infrastructure overhaul, psychiatric hospitals got hydrotherapy: the method of using water to treat madness.

By then, this curious idea was not new. In the 17th century, for example, the Flemish physician Jan Baptist van Helmont would plunge patients into ponds or the sea. His inspiration came from a story he’d heard of an escaping “lunatic” who ran right into a lake. The man nearly drowned, but when he recovered, so did his mind, apparently. Van Helmont concluded that water could stop “the too violent and exorbitant Operation of the fiery Life.” His began stripping his patients naked, binding their hands, and lowering them headfirst into the water, according to van Helmont’s son, who wrote a book about his father.

War is won by breaking an enemy’s morale until their ability to resist collapses. In Iraq, the U.S. military employed “shock and awe,” demonstrating overwhelming force while using superior technology and intelligence. It was a new term for an ancient approach: “Let your plans be dark and impenetrable as night, and when you move, fall like a thunderbolt,” Sun Tzu wrote in The Art of War, centuries before Christ. Strike suddenly, brutally, and with the element of surprise to sow confusion and encourage surrender and retreat—or to stage annihilation.

The Third Reich’s blitzkrieg techniques did the same (“the engine of the Panzer is a weapon just as the main gun,” the German general Heinz Guderian noted), along with the shrieking “Jericho Trumpet” sirens its Luftwaffe attached to planes making dive-bomb attacks on cities. The aim was not just the shattering of buildings but the shattering of nerves.