The home-rental start-up says it’s cracking down on hosts who record guests. Is it doing enough?
When Max Vest shook hands with the host of his Miami Airbnb back in January, the man introduced himself as Ralph—even though “Ray” was the name he’d used in all their prior communication.
This was the first and only indication that something was wrong. But his host had a great rating on the home-sharing site, and many of the comments mentioned how friendly and accommodating he was. So Vest, a children’s-camp director from Gainesville, Florida, didn’t think much of the discrepancy and settled into the two-bedroom, two-bathroom apartment he’d be sharing with Ralph—or was it Ray?—and his girlfriend for the next five days. At about 8 or 9 p.m., he went out for dinner; by the time he got home, his hosts had gone to bed in the room adjacent to his, and he prepared to do the same.