Since the Affordable Care Act was enacted into law and its insurance expansion provisions went into effect, millions of the country’s low-income and minority populations have gained access to healthcare coverage. However, many of these newly insured still face challenges in navigating an unfamiliar heath care system to access high-quality care that leads to improve health outcomes for them and their families.
National Journal held a policy forum discussing the challenge of moving from coverage to care: translating the historic increase in health insurance coverage under the ACA into actual improvements in health outcomes, particularly in minority and low-income communities that have historically had limited engagement with the health insurance system. Now that more Americans are covered, what are the steps required to produce better health outcomes for these populations? What are the ingredients of culturally competent care that ease the transition into the health care system for families who are not familiar with it?