C-Span's Bill Scanlan Won't Answer Questions About Insane Anti-Semitic Diatribe

I just got off the phone with Bill Scanlan from C-Span. I asked him why he allowed a caller to launch into a grotesque anti-Semitic rant on Monday, and why he didn't challenge the caller or cut him off. Scanlan said he was not authorized to speak for the company. I told him I didn't want him to speak for the company, but that I wanted him to speak for himself. But he refused to comment and referred my call to Michelle Remillard, his producer. I called her and am awaiting her call back.