Even when they're in a rush, people are less likely to tweak the truth when communicating on their mobile devices than when they're having a face-to-face conversation.
People are more likely to answer sensitive questions truthfully in a text message than in a voice interview. And they're also more likely to give more accurate answers to numerical questions by text, according a study just presented at the annual meeting of the American Association for Public Opinion Research.
The researchers are still in the early stages of analyzing their findings. What they're seeing so far is that texting seems to reduce people's tendency to shade the truth or to present themselves in the best possible light to a human interviewer, even when they know that they are texting to a human being.
People are more likely to provide thoughtful and honest responses via text messages even when they're busy.
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People also seem less likely to give simple, easy answers to questions, like rounding off a number to 10, when texting. The researchers think that this is because there isn't the time pressure in typing in a text response that there would be in a phone interview, so people can take longer to think before giving their answer.