According to hc1′s white paper, "Unlocking a 360-Degree View of Your Customers," there are an astounding 6.1 billion lab tests per year and 215,000 CLIA
certified labs. Can you discuss hc1′s market share and goals?
hc1.com is the first -- and only -- cloud-based solution that combines tailored health care CRM, real-time
dashboards and alerts, and secure communications in order to
specifically address the needs of health care. Our goal is to solve
major issues within our health care system, like the prevention of
hospital-acquired infections and diagnostic accuracy that prevents
instances where an incorrect patient endures a radical, life altering
surgical procedure. By monitoring massive volumes of lab data -- the
hc1.com solution securely processes tens of millions of transactions every month -- and automatically notifying health care
professionals of key issues, the service enables timely decisions and
eliminates the communication disconnects that can otherwise occur.
Since launching in May 2011, hc1.com has seen exponential growth with
both medical laboratories and health systems. hc1.com already counts
organizations like know error, Alere, St. Vincent Health, and South
Bend Medical Foundation as key clients who trust our solution to
address critical challenges in improving their relationships with
health care professionals and improving the quality of care.
Does hc1 currently have a direct
interface with EHRs or a portal through which patients can access
relevant information directly?
Labs subscribing to the hc1.com
service can offer their ordering providers self-service access to an
online portal, where they're able to seamlessly communicate with the lab
to check the status of orders and results. Additionally, our portal
capabilities extend well beyond orders and results by allowing providers
to see important lab utilization information and intelligence to help
identify trends and outliers so action can be taken to improve the
quality of care. Providers can also configure alerts so the appropriate
people can be instantly notified of any issues and immediately take
Can you discuss any related features or upcoming medical technology products from hc1 or Bostech?
One of the great aspects of software-as-a-service solution is that gaining access to new
functionality doesn't require downloading or installing anything. Our
team pushes out enhancements every two weeks, making it possible to
immediately benefit from new features. In addition to adding to our core
service, we're excited about making hc1.com
a configurable, extensible platform in which you can plug other
capabilities into the service. That's coming in a few months, and we
look forward to sharing more at that time.
This post also appears on medGadget, an Atlantic partner site.