Many times, at parties and in other conversations over the years, I
have vociferously defended fellow journalists against charges of bias
in their work. Particularly journalists working in the lowly field of
print journalism, as opposed to TV.
everyone in the field is perfect, unbiased, or even a good reporter.
And not that I haven't ever encountered an editor who really, really
wanted a story to say "X" as opposed to "Y." I remember one editor who
complained that a story I'd done about NASA test pilots didn't make
them sound like the wild cowboys he imagined they were.
(Unfortunately--or fortunately--the truth about test pilots is, they're
not cowboys. They're precision engineers and very calculated
risk-mitigators, hitting test cards with calm, methodical accuracy. The
risk isn't in their attitude. It's in the inherent hazards of testing
new technology under real conditions for the first time.)
within those caveats, I've always maintained that the majority of
professional print journalists, anyway, try very, very hard to get the
story right. But recently, I had an experience that gave me a new
perspective on the issue.
A few weeks ago, I
attended the public launch of a company's product that had, until that
point, been kept tightly under wraps. The product involved a
breakthrough approach and new technology that had the potential of
having a revolutionary impact on its industry, as well on consumers
around the world. Unlike most of the journalists covering the event, I
was not an expert on that particular industry. It wasn't my normal
"beat." The reason I was there was because I'd been interviewing the
company's CEO over the previous several months for a book project. But
that also meant that while I wasn't an expert about the industry in
general, I was in the odd position of knowing more about the company's
"secret" product than any other journalist in the room.
was an eye-opening experience. A lot of major news outlets and
publications were represented at the press conference following the
announcement. A few very general facts about the product had been
released, but the reporters had only been introduced to details about
it a half hour earlier. There was still a lot about how it worked, how
it differed from other emerging products, and why the company felt so
confident about its evolution and economic viability, that remained to
But the reporters' questions
weren't geared toward getting a better understanding of those points.
They were narrowly focused on one or two aspects of the story. And from
the questions that were being asked, I realized--because I had so much
more information on the subject--that the reporters were missing a
couple of really important pieces of understanding about the product
and its use. And as the event progressed, I also realized that the
questions that might have uncovered those pieces weren't being asked
because the reporters already had a story angle in their heads and were
focused only on getting the necessary data points to flesh out and back
up what they already thought was the story.
is always a tension, as a journalist, between asking open-ended
questions that allow an interview subject to explain something and
pressing or challenging them on accuracy or details. But if you think
you already know the subject, or already have a story angle half-formed
in your head, it's easy to overlook the first part.
journalists at the press conference didn't have a bias as the term is
normally used; that is, I didn't get the sense that they were
inherently for or against the company or its product. They just
appeared to think they knew the subject well enough, or had a set
enough idea in their heads as to what this kind of story was about,
that they pursued only the lines of questioning necessary to fill in
the blanks of that presumed story line. As a result, they left the
press conference with less knowledge and understanding than they
otherwise might have had. And while nobody could have said the
resulting stories were entirely wrong, they definitely suffered
from that lapse. Especially, as might be expected, when it came to the
predictions they made about the product's evolution or future.
In his new book, How We Decide,
Jonah Lehrer cites a research study done by U.C. Berkeley professor
Philip Tetlock. Tetlock questioned 284 people who made their living
"commenting or offering advice on political and economic trends,"
asking them to make predictions about future events. Over the course of
the study, Tetlock collected quantitative data on over 82,000
predictions, as well as information from follow-up interviews with the
subjects about the thought processes they'd used to come to those
His findings were surprising.
Most of Tetlock's questions about the future events were put in the
form of specific, multiple choice questions, with three possible
answers. But for all their expertise, the pundits' predictions turned
out to be correct less than 33% of the time. Which meant, as Lehrer
puts it, that a "dart-throwing chimp" would have had a higher rate of
success. Tetlock also found that the least accurate predictions were
made by the most famous experts in the group.
Why was that? According to Lehrer,
"The central error diagnosed by Tetlock was the sin of certainty,
which led the 'experts' to impose a top-down solution on their
decision-making processes ... When pundits were convinced that they
were right, they ignored any brain areas that implied they might be
Tetlock himself, Lehrer
says, concluded that "The dominant danger [for pundits] remains hubris,
the vice of closed-mindedness, of dismissing dissonant possibilities
A friend of mine who's an editor at the New York Times
said those results don't surprise him at all. "If you watch a White
House press conference," he said, "you can tell who the new reporters
are. They're often the ones who ask the best questions." I must have
looked a little surprised. "Seriously," he said. "I actually think we
should rotate reporters' beats every two years, so nobody ever thinks
they're too much of an expert at anything."
an interesting idea. There's some advantage to having good background
in a subject, of course. For one thing, it takes a lot less time to
research and write a story if you at least know the general subject
matter and have tracked news developments in it over a period of time.
And while an expert can miss information because they assume they
already know what there is to know, a newcomer can miss information
from not knowing enough to know what there is to ask.
a tricky balance to try to strike--in part because assuming we know the
salient points of a topic or story isn't an obvious, conscious bias as
most people define or understand the term. Indeed, "practically all" of
the professionals in Tetlock's study claimed, and no doubt believed,
that they were dispassionately analyzing the evidence. But it's a
reminder that we all have, as Tetlock put it, the potential to become
"prisoners of our preconceptions." And that sometimes, even if we think
we know the story, it might be worth asking questions as if we don't.
Every now and then, we might hear or learn something that, as long as
we're open to hearing it, might change our minds about what the real
When President Obama left, I stayed on at the National Security Council in order to serve my country. I lasted eight days.
In 2011, I was hired, straight out of college, to work at the White House and eventually the National Security Council. My job there was to promote and protect the best of what my country stands for. I am a hijab-wearing Muslim woman––I was the only hijabi in the West Wing––and the Obama administration always made me feel welcome and included.
Like most of my fellow American Muslims, I spent much of 2016 watching with consternation as Donald Trump vilified our community. Despite this––or because of it––I thought I should try to stay on the NSC staff during the Trump Administration, in order to give the new president and his aides a more nuanced view of Islam, and of America's Muslim citizens.
Two of the world’s three richest people extol the virtue, and relevance, of optimism in the age of Trump—and predict a comeback for fact-based discourse.
Bill Gates, the world’s richest man, and Warren Buffett, the third richest, are—not entirely coincidentally—two of the most unremittingly optimistic men on the planet. So when I met the two of them in New York recently to talk about the state of humankind, and about the future of American democracy, I had a clear understanding of my mission, which was to pressure-test their sanguinity at every turn.
I tried, and failed, though not completely. Both men appear to doubt some of President Trump’s innovations in rhetoric and policy. Both men have warm feelings about immigrants, and also about facts, and so are predisposed to react skeptically to recent developments in the capital. When I asked whether they believed America needed to be made great again, Buffett nearly jumped out of his chair: “We are great! We are great!” And when I asked about the Trump Administration’s problematic relationship with empiricism, Gates said, “I predict a comeback for the truth.” He went on to say, “To the degree that certain solutions are created not based on facts, I believe these won’t be as successful as those that are based on facts. Democracy is a self-correcting thing.”
Students can learn the basics with a set of knitting needles.
The Finns are pretty bemused by Americans’ preoccupation with whether to put iPads in every classroom. If a tablet would enhance learning, great. If it wouldn’t, skip it. Move on. The whole thing is a little tilting-at-windmills, anyway.
That was the gist of the conversation one recent morning at the Finnish Embassy in Washington, D.C., where diplomats and experts gathered to celebrate the country’s education accomplishments as Finland turns 100. And Americans could stand to take notes. (Yes, from Finland—again.)
Coding and programming are now part of the curriculum in the Scandinavian country, and they’re subjects kids tackle from a young age. But unlike in some parts of the United States where learning to code is an isolated skill, Finnish children are taught to think of coding and programming more as tools to be explored and utilized across multiple subjects.
Long after research contradicts common medical practices, patients continue to demand them and physicians continue to deliver. The result is an epidemic of unnecessary and unhelpful treatments.
First, listen to the story with the happy ending: At 61, the executive was in excellent health. His blood pressure was a bit high, but everything else looked good, and he exercised regularly. Then he had a scare. He went for a brisk post-lunch walk on a cool winter day, and his chest began to hurt. Back inside his office, he sat down, and the pain disappeared as quickly as it had come.
That night, he thought more about it: middle-aged man, high blood pressure, stressful job, chest discomfort. The next day, he went to a local emergency department. Doctors determined that the man had not suffered a heart attack and that the electrical activity of his heart was completely normal. All signs suggested that the executive had stable angina—chest pain that occurs when the heart muscle is getting less blood-borne oxygen than it needs, often because an artery is partially blocked.
Priming kids to expect rewards for good behavior can harm their social skills in the long term.
After working with thousands of families over my years as a family psychologist, I’ve found that one of the most common predicaments parents face is how to get kids to do what they’re asked. And one of the most common questions parents ask is about tools they can use to help them achieve this goal.
One such tool is the sticker chart, a type of behavior-modification system in which children receive stickers in exchange for desired behaviors like brushing their teeth, cleaning their room, or doing their homework. Kids can later “spend” their accrued stickers on prizes, outings, and treats.
Though data on how widely sticker charts are used (and when and why they became so popular) is difficult to find, anecdotal evidence suggests that these charts have become fairly commonplace in American parenting. Google searches for “sticker chart,” “chore chart,” and “reward chart” collectively return more than 1 million results. Amazon has more than 1,300 combined product results for the same searches. Reddit, too, is teeming with forums for parents asking each other about the merits of the charts and discussing specific strategies.
The preconditions are present in the U.S. today. Here’s the playbook Donald Trump could use to set the country down a path toward illiberalism.
It’s 2021, and President Donald Trump will shortly be sworn in for his second term. The 45th president has visibly aged over the past four years. He rests heavily on his daughter Ivanka’s arm during his infrequent public appearances.
Fortunately for him, he did not need to campaign hard for reelection. His has been a popular presidency: Big tax cuts, big spending, and big deficits have worked their familiar expansive magic. Wages have grown strongly in the Trump years, especially for men without a college degree, even if rising inflation is beginning to bite into the gains. The president’s supporters credit his restrictive immigration policies and his TrumpWorks infrastructure program.
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“No… it’s a magic potty,” my daughter used to lament, age 3 or so, before refusing to use a public restroom stall with an automatic-flush toilet. As a small person, she was accustomed to the infrared sensor detecting erratic motion at the top of her head and violently flushing beneath her. Better, in her mind, just to delay relief than to subject herself to the magic potty’s dark dealings.
It’s hardly just a problem for small people. What adult hasn’t suffered the pneumatic public toilet’s whirlwind underneath them? Or again when attempting to exit the stall? So many ordinary objects and experiences have become technologized—made dependent on computers, sensors, and other apparatuses meant to improve them—that they have also ceased to work in their usual manner. It’s common to think of such defects as matters of bad design. That’s true, in part. But technology is also more precarious than it once was. Unstable, and unpredictable. At least from the perspective of human users. From the vantage point of technology, if it can be said to have a vantage point, it's evolving separately from human use.
Meet the protesters who tricked conference attendees into waving Russian flags.
Two men made trouble—and stirred up a social-media frenzy—on the third day of the Conservative Political Action Conference by conducting a literal false-flag operation.
Jason Charter, 22, and Ryan Clayton, 36, passed out roughly 1,000 red, white, and blue flags, each bearing a gold-emblazoned “TRUMP” in the center, to an auditorium full of attendees waiting for President Trump to address the conference. Audience members waved the pennants—and took pictures with them—until CPAC staffers realized the trick: They were Russian flags.
The stunt made waves on social media, as journalists covering CPAC noticed the scramble to confiscate the insignia.
An Oscar-nominated film explores possible war crimes in the country after World War II.
Had the Allies landed on the Western coast of Denmark on D-Day, the Nazis would have been ready. The German forces had built up the defensive Atlantic Wall, which stretched along the European coast from the top of Norway to south of France, to protect against an invasion launched from Britain. With Denmark offering a short route to Berlin, an invasion there seemed likely, and the Axis power prepared by planting between one and two million landmines along the Nazi-occupied nation’s shores.
Invaded by German forces in April 1940, Denmark was spared harsh treatment during most of its occupation. For the first few years, the Danish government chose to negotiate and cooperate with its German occupiers to avoid further aggression and hardship, and Danish government opposition only began in earnest in 1943 once Germany cracked down on civil unrest and made moves to deport Denmark’s Jews. When the war ended in 1945, those millions of deadly, undetonated mines remained, along with the question of who would clear them—and how.