I think Mr Gladwell misses a number of crucial things. One mistake is to assume that social media merely increases weak ties. In my experience, it strengthens ties generally. Networks like Twitter and Facebook reduce the cost of minor interactions, which leads to more minor interactions. Mr Gladwell sees this and notes the rise in minor interactions between thousands of quasi-friends. What he misses is that repeated minor actions are also the means by which stronger relationships are kept strong. These platforms make it easier to maintain friendships through trying times and circumstances.
Alexis rounds up more dissents.
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