Jeff Jarvis counters Cohen:
I say that news was made into a product by the necessities and limitations of its means of production and distribution in print and broadcast. News is properly a process, I believe. Cohen says, no, it must have a beginning, middle, and end, a narrative he sets, an order he gives, a chaos he rejects. [...] He puts The Journalist at the center of news. I say the journalist is the servant of news. I tell my students to add journalistic value to what is already being spread reporting, fact-checking, perspective, answers but recognize that the news is there with or without them. It is gathered and spread by the people who see it and need it with new tools, like Twitter. Like it or not.
Jarvis also points to a good use of Twitter by one of Cohen's colleagues: David Pogue crowd-sourcing tech ideas.