A reader writes:

What can the library do to stay relevant in the lives of the community? The methods of information delivery are increasing as well as the sheer volume of information resources. The quick and convenient Google search is replacing the more thoughtful human depth of a reference librarian's answer. Librarians have transitioned from gatekeepers to guides, yet requests for our expertise in navigating the spectrum of information mediums and systems are in overall decline. There is an urge to offer more types of materials and services within the library, but there is also an enormous pull to provide greater forms of outreach through our website and other mobile technologies. What can we do to reverse this trend?

(While overall library usage is up due to the flagging economy, the most reported types of increased library use are borrowing materials, use of computers, and increased attendance to programs, specifically job related. This does not encompass my overall question.)