I misread this:
You and your reader are confused about that internal email: it was a message from one of the anonymous hackers/pranksters/griefers to another. They refer to themselves and others as 'fags' and 'tards' as a kind of group identification, (a member from Ohio might call himself an Ohiofag, and they collectively refer to themselves as /b/tards, after the /b/ image group on the site 4chan, http://www.4chan.org).
We want to hear what you think about this article. Submit a letter to the editor or write to firstname.lastname@example.org.