Pizza is big business in America: U.S. pizza sales total more than $37 billion per year for roughly 3 billion pies. According to a report by the Department of Agriculture, 13 percent of Americans eat pizza on any given day.
Delivery drivers play an important role in getting those meals to consumers. One of them, Angela Nguyen, is a delivery driver with Domino’s in Ham Lake, Minnesota. For The Atlantic’s series of interviews with American workers, I spoke with Nguyen about making deliveries in bad weather, why the pizza shop is such a fixture in her community, and how she deals with people who don’t tip. The interview that follows has been lightly edited for length and clarity.
Adrienne Green: How did you get started as a delivery driver with Domino’s?
Angela Nguyen: Before Domino’s, I worked for Minnesota Visiting Nurses. I did housekeeping for people with AIDS and HIV. Then they closed my department. They offered me another position with hospice, but I had a daughter that had died while I was working for Minnesota Visiting Nurses, and it was just too difficult for me to think of going to work with other people that were dying. So I left.
[About three months later,] I was looking for something part-time, and my oldest daughter was working there. I would help her out quite a bit, watching her children. I got a job at Domino’s and worked the opposite hours of her. It was flexible enough for me to watch her kids while she worked, and then for her to have her children when I went to work. I’ve been at Domino's for three years, so I work during the day now.