Yesterday we broke down what was wrong with Verizon's offensive $2 convenience charge, and today the New York Times' Bits blog has just tweeted that Verizon has decided to "backtrack" on their plans for the fee altogether. In a press release sent out Friday afternoon, Verizon credited the end of the $2 to "customer feedback." In the statement, Verizon Wireless CEO Dan Mead more or less admits the fee was a needless effort to tease more money out of customers, an effort they now realize was a bad idea. More accurately, he said, "We take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time."
This article is from the archive of our partner The Wire.
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