This is appalling.  Lots of people have trouble paying their bills right, and I have great sympathy for them, even when it makes other peoples' lives harder.  But stiffing people and refusing to talk to them, is reprehensible.  And doing it when someone depends on that money to keep the heat flowing is beyond poor.  After I post this, I'm going to hit Mona up by paypal; I hope you'll do the same. 

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