This Girl Just Turned the Comcast Call From Hell Into an Emo Ballad

By Megan Garber

It was inevitable, probably.

Earlier this week, a recording of a customer-service call from hell—one man's attempt to break up with Comcast, made with an agent who was extremely unwilling to be broken up with—went viral. Yesterday, in response, a new video went up on YouTube. A girl named Srikanth Nandyala had turned the text of the call into, appropriately enough... a love song. A ballad, to be specific. An incredibly emo affair that captures, perfectly if totally ironically, the pathos of the Comcast call: the confusion, the conversion of love into loss, the bafflement that a relationship that was so strong for so many years could, indeed, come to an end. 

Just one more instance of remix culture making quick work of mockery—and one more instance, too, of conversations spreading across platforms. The Comcast thing started as a call; from there, it was converted into an audio file and, from there, into a phenomenon. Which led to it being converted into lyrics, and into video, and into what most things will become, eventually: satire. 


Via @jcstearns

This article available online at:

http://www.theatlantic.com/technology/archive/2014/07/this-girl-just-turned-the-comcast-call-from-hell-into-an-emo-ballad/374568/