Maybe Amazon and Visa should talk?

By James Fallows
Packing for an airline trip. My wife online booking the next family trip. Keeps trying to confirm and pay for the tickets -- cheap advance purchase deal! System keeps rejecting the Visa card number she feeds it. Hmmmm. Am I going to have trouble using the card on the upcoming trip?

I continue to pack. She holds on the phone with Visa. Suddenly the answer is there: card has been frozen because of suspicious tiny transactions. One for thirty cents, one for forty-five. Just the kind of "probing" charge that credit card thieves attempt to see if a card number is good -- and that, for the same reasons, credit card companies block.

But wait a minute. These charges -- shown below -- were for the fifteen-cent conversion fees that Amazon charges when you mail it a .PDF or .DOC file to be sent to your Kindle. I was sending several files so I could read them on the plane. (The $1.25 charge is for my monthly Kindle version of the world's finest magazine -- better on paper, but this is a nice backup.) You can get files converted for the Kindle for free, but it means manually transferring them via your computer. I thought it was worth the seventy-five cents to skip that phase.

VisaKindle.jpg
I can't be the first person to use a credit card for tiny Kindle charges. Maybe a little coordination to be worked out here, guys? Another opportunity for the Nook?

This article available online at:

http://www.theatlantic.com/technology/archive/2009/10/maybe-amazon-and-visa-should-talk/29030/