In the new issue of the magazine (subscribe!) I have an interview with Dr. David Blumenthal. He is now head of the Commonwealth Fund, but during the first few years of the Obama administration he was in charge of moving America's medical-records system away from tedious paper-based filing to the digital age.
I am biased, in that David Blumenthal and I have been friends since we were teenagers, but I think he does a very good job of explaining why it has taken so agonizingly long for medical records to catch up with the rest of our digitized life -- and what the payoff will be when the impending switch takes place.
Please check it out. I've already received some retorts from other doctors (and insurance-company people), and will post in due course.