Instagram Now Crashes 5 Times a Day and It's Driving Me Crazy

How can the billion-dollar app company allow its product to become inexplicably buggy?

frownyface_615.jpg

It was not long ago that Instagram was my favorite app in my leisure hours. Like millions of other people, I find it fun and intimate. Make and look at pretty pictures! I was not bothered when Facebook acquired* my favorite little startup.

But then a couple of weeks ago, things started to go haywire. It seemed like every few times I opened the app, it crashed. I could do the exact same thing twice and one time it would crash. There was no rhyme or reason; the app had become unstable.

I started counting. On the fourth of July, the app crashed six times. Yesterday, it crashed five times. Every few times I open the app, it spontaneously closes itself. I contacted Instagram multiple times for this story, even including my crash logs, and never heard back from their team.

My device's crash logs seem to indicate that the main problem is that "Instagram has active assertions beyond permitted time." This appears to be a recognized problem that coders occasionally discuss.

From what I can tell, I am not alone in this problem. I didn't do a formal survey, but several iPhone 4S users are having similar trouble. Meanwhile, other 4S users are having no problems at all. There do not appear to be any obvious differences between the group having problems and the group that's sailing along. This is confounding and worrisome. There's no method to the bugginess madness!

Mysterious, serious, and persistent bugs like this may be (almost) tolerable for new apps, but we're talking about a company that sold for a billion dollars. It's not acceptable to deliver an app to some percentage of your loyal users that crashes all the time.

It also makes me wonder if being acquired by a much larger company with a much bigger and different mission might make Instagram slightly less committed to delivering the perfect standalone photo app.

Two questions for you, if you're an Instagram user. 1) Are you having this problem? 2) Have you solved it? Please share.


* As Dan Frommer notes, the deal hasn't closed yet, but one can imagine they might be a little distracted.

Presented by

Before Tinder, a Tree

Looking for your soulmate? Write a letter to the "Bridegroom's Oak" in Germany.

Join the Discussion

After you comment, click Post. If you’re not already logged in you will be asked to log in or register.

blog comments powered by Disqus

Video

Before Tinder, a Tree

Looking for your soulmate? Write a letter to the "Bridegroom's Oak" in Germany.

Video

The Health Benefits of Going Outside

People spend too much time indoors. One solution: ecotherapy.

Video

Where High Tech Meets the 1950s

Why did Green Bank, West Virginia, ban wireless signals? For science.

Video

Yes, Quidditch Is Real

How J.K. Rowling's magical sport spread from Hogwarts to college campuses

Video

Would You Live in a Treehouse?

A treehouse can be an ideal office space, vacation rental, and way of reconnecting with your youth.

More in Technology

Just In