Steve Jobs didn't change the world by playing nice
When filmmaker Stanley Kubrick died, the steely perfectionist who ground actors into submission died with him. Kubrick was a good man -- Matthew Modine once described him as "probably the most heartfelt person I ever met" -- but by all accounts, his shoots were crucibles for which the faint of heart need not apply. When he walked onto a set, Stanley Kubrick would get exactly what he wanted, and he would exact this vision without mercy. Upon his death, however, only a mythical Saint Stanley remained, a slightly taller Yoda with a slightly better complexion.
Part of this can be explained by decorum. No one wants to speak ill of the dead, and it's hard to casually reconcile the loving father and husband with the man who verbally flayed Shelley Duvall until her frail character in The Shining seemed Byronic in comparison. Still, revising the methods of such a genius is to diminish exactly what made his genius work. A Clockwork Orange didn't happen by accident. Stanley Kubrick made it happen, and though anyone could direct a Kubrick script, only the man himself could make a Kubrick film.
Last year a former Apple employee related his favorite Steve Jobs story to me. I have no way of knowing if it is true, so take it for what it's worth. I think it nicely captures the man who changed the worldfourtimesover. When engineers working on the very first iPod completed the prototype, they presented their work to Steve Jobs for his approval. Jobs played with the device, scrutinized it, weighed it in his hands, and promptly rejected it. It was too big.
The engineers explained that they had to reinvent inventing to create the iPod, and that it was simply impossible to make it any smaller. Jobs was quiet for a moment. Finally he stood, walked over to an aquarium, and dropped the iPod in the tank. After it touched bottom, bubbles floated to the top.
"Those are air bubbles," he snapped. "That means there's space in there. Make it smaller."
Steve Jobs was a genius, and one of the most important businessmen and inventors of our time. But he was not a kindly, soft-spoken sage who might otherwise live atop a mountain in India, dispatching wisdom to pilgrims. He was a taskmaster who knew how to get things done. "Real artists ship" was an Apple battle cry from the earliest days. Everyone, by now, knows about the Steve Jobs "reality distortion field" -- the charismatic Care Bear Stare that compels otherwise reasonable people to spend weeks in line for a slightly faster telephone. In his biography of Jobs, journalist Alan Deutschman described the Apple co-founder's lesser-known hero-shithead roller coaster. "He could be Good Steve or he could be Bad Steve. When he was Bad Steve, he didn't seem to care about the severe damage he caused to egos or emotions so long as he pushed for greatness." When confronted with the full "terrifying" wrath of Bad Steve (even over the slightest of details), the brains at Apple would push themselves beyond all personal limits to find a way to meet Jobs's exacting demands, and somehow return to his good graces. And the process would repeat itself. "Steve was willing to be loved or feared, whatever worked." As Bud Tribble, Vice President of Software Technology at Apple explained. "It let the engineers know that it wasn't OK to be sloppy in anything they did, even the 99 percent that Steve would never look at."
That attention to detail makes Apple products unique and desired. Does any other company produce ubiquitous, mass-market devices that still feel so rare, and deeply personal? Steve Jobs did that.
His life was too short, but never wasted, and his impact reaches even those who've never touched an Apple product. He ushered in the personal computing era, and rallied from pancreatic cancer to show us a glimpse of the post-PC world. That didn't just happen; it was made to happen.
When Apple announced his resignation in August, the canonization began. Barrels of ink recounted all of the carrot and none of the stick. With the announcement of his death, coverage and conversations continue along those lines. That's to be expected, and like Kubrick, is set to become conventional wisdom. Steve Jobs was a good man who loved and was loved, and earned every accolade he's garnered. But he doesn't deserve a hagiography, and I doubt he would have wanted one. Apple wasn't built by a saint. It was built by an iron-fisted visionary. There are a lot of geniuses in the world, and a lot of aesthetes. But that's not enough. Sometimes it takes Bad Steve to bring products to market. Real artists ship.
Rioting broke out on Monday in Baltimore—an angry response to the death of Freddie Gray, a death my native city seems powerless to explain. Gray did not die mysteriously in some back alley but in the custody of the city's publicly appointed guardians of order. And yet the mayor of that city and the commissioner of that city's police still have no idea what happened. I suspect this is not because the mayor and police commissioner are bad people, but because the state of Maryland prioritizes the protection of police officers charged with abuse over the citizens who fall under its purview.
The citizens who live in West Baltimore, where the rioting began, intuitively understand this. I grew up across the street from Mondawmin Mall, where today's riots began. My mother was raised in the same housing project, Gilmor Homes, where Freddie Gray was killed. Everyone I knew who lived in that world regarded the police not with admiration and respect but with fear and caution. People write these feelings off as wholly irrational at their own peril, or their own leisure. The case against the Baltimore police, and the society that superintends them, is easily made:
Freddie Gray's death on April 19 leaves many unanswered questions. But it is clear that when Gray was arrested in West Baltimore on the morning of April 12, he was struggling to walk. By the time he arrived at the police station a half hour later, he was unable to breathe or talk, suffering from wounds that would kill him.*
Gray died Sunday from spinal injuries. Baltimore authorities say they're investigating how the 25-year-old was hurt—a somewhat perverse notion, given that it was while he was in police custody, and hidden from public view, that he apparently suffered injury. How it happened remains unknown. It's even difficult to understand why officers arrested Gray in the first place. But with protestors taking to the streets of Baltimore since Gray's death on Sunday, the incident falls into a line of highly publicized, fatal encounters between black men and the police. Meanwhile, on Tuesday, a reserve sheriff's deputy in Tulsa, Oklahoma, pleaded not guilty to a second-degree manslaughter charge in the death of a man he shot. The deputy says the shooting happened while he was trying to tase the man. Black men dying at the hands of the police is of course nothing new, but the nation is now paying attention and getting outraged.
In Baltimore, where 25-year-old Freddie Gray died shortly after being taken into police custody, an investigation may uncover homicidal misconduct by law enforcement, as happened in the North Charleston, South Carolina, killing of Walter Scott. Or the facts may confound the darkest suspicions of protestors, as when the Department of Justice released its report on the killing of Michael Brown.
What's crucial to understand, as Baltimore residents take to the streets in long-simmering frustration, is that their general grievances are valid regardless of how this case plays out. For as in Ferguson, where residents suffered through years of misconduct so egregious that most Americans could scarcely conceive of what was going on, the people of Baltimore are policed by an entity that perpetrates stunning abuses. The difference is that this time we needn't wait for a DOJ report to tell us so. Harrowing evidence has been presented. Yet America hasn't looked.
Does Adam Sandler have an expiration date? Does his particular brand of slapstick—humor that's infused with a wan self-deprecation, that manages to be simultaneously silly and sociopathic, that once found Sandler punching Bob Barker in the face while informing him that "the price is wrong, bitch"—hold up? Is Sandler's own price now, finally, wrong?
Recent events would suggest yes. Late last week, in the course of filming Sandler's newest project, the made-for-Netflix Western spoof The Ridiculous 6, a Native-American cultural advisor and several performers and extras walked off the set in protest. (Sample characters: Beaver Breath, No Bra, Sits-on-Face. Sample line: "Say honey: how about after this, we go someplace and I put my peepee in your teepee?") As Allison Young, a Navajo actress who quit after being asked to do a scene "requiring her to fall down drunk, surrounded by jeering white men who rouse her by dousing her with more alcohol" told the Indian Country Media Network, “We talked to the producers about our concerns. They just told us, ‘If you guys are so sensitive, you should leave.’”
Atheism is intellectually fashionable. In the past month, The New York Times has run severalstories about lack of faith in its series on religion. The New Yorker ran an article on the history of non-belief in reaction to twonew books on the subject that were released within a week of each other in February. The veteran writer, Adam Gopnik, concludes this:
What the noes, whatever their numbers, really have now … is a monopoly on legitimate forms of knowledge about the natural world. They have this monopoly for the same reason that computer manufacturers have an edge over crystal-ball makers: The advantages of having an actual explanation of things and processes are self-evident.
This is a perfect summary of the intellectual claim of those who set out to prove that God is dead and religion is false: Atheists have legitimate knowledge, and those who believe do not. This is the epistemological assumption looming in the so-called “culture war” between the caricatures of godless liberals and Bible-thumping conservatives in America: One group wields rational argumentation and intellectual history as an indictment of God, while the other looks to tradition and text as defenses against modernity’s encroachment on religious life.
Where did it come from, and what are its intentions? The simplicity of these questions can be deceiving, and few Western leaders seem to know the answers. In December, The New York Times published confidential comments by Major General Michael K. Nagata, the Special Operations commander for the United States in the Middle East, admitting that he had hardly begun figuring out the Islamic State’s appeal. “We have not defeated the idea,” he said. “We do not even understand the idea.” In the past year, President Obama has referred to the Islamic State, variously, as “not Islamic” and as al-Qaeda’s “jayvee team,” statements that reflected confusion about the group, and may have contributed to significant strategic errors.
“People skills” are almost always assumed to be a good thing. Search employment ads and you will find them listed as a qualification for a startling array of jobs, including Applebee’s host, weight-loss specialist, CEO, shoe salesperson, and (no joke) animal-care coordinator. The notion that people smarts might help you succeed got a boost a quarter century ago, when the phrase emotional intelligence, or EI, entered the mainstream. Coined in a 1990 study, the term was popularized by Daniel Goleman’s 1995 book . Since then, scores of researchers have shown how being in touch with feelings—both your own and other people’s—gives you an edge: compared with people who have average EI, those with high EI do better at work, have fewer health problems,and report greater life satisfaction.
In a recent dispatch from Ferguson, Missouri, Jelani Cobb noted that President Obama's responses to "unpunished racial injustices" constitute "a genre unto themselves." Monday night, when Barack Obama stood before the nation to interpret the non-indictment of Darren Wilson for the killing of Michael Brown, he offered a particularly tame specimen. The elements of "the genre" were all on display—an unmitigated optimism, an urge for calm, a fantastic faith in American institutions, aneven-handedness exercised to a fault. But if all the limbs of the construct were accounted for, the soul of the thing was not.
There was none of the spontaneous annoyance at the arrest of Henry Louis Gates, and little of the sheer pain exhibited in the line, "If I had a son, he'd look like Trayvon." The deft hand Obama employed in explaining to Americans why the acquittal of George Zimmerman so rankled had gone arthritic. This was a perfunctory execution of "the genre," offered with all the energy of a man ticking items off a to-do list.
On Monday afternoon the funeral for Freddie Gray took place in Baltimore, Maryland. Gray died last week from spinal injuries suffered while in Baltimore Police custody. After the funeral, against the wishes of the Gray family, some peaceful demonstrations took place, but other protests became violent, devolving into chaotic clashes.
In her new book No One Understands You and What To Do About It, Heidi Grant Halvorson tells readers a story about her friend, Tim. When Tim started a new job as a manager, one of his top priorities was communicating to his team that he valued each member’s input. So at team meetings, as each member spoke up about whatever project they were working on, Tim made sure he put on his “active-listening face” to signal that he cared about what each person was saying.
But after meeting with him a few times, Tim’s team got a very different message from the one he intended to send. “After a few weeks of meetings,” Halvorson explains, “one team member finally summoned up the courage to ask him the question that had been on everyone’s mind.” That question was: “Tim, are you angry with us right now?” When Tim explained that he wasn’t at all angry—that he was just putting on his “active-listening face”—his colleague gently explained that his active-listening face looked a lot like his angry face.