Chicago Becomes First City With Citizens Sending Photos, Videos to 911

More

Call takers at Chicago's 911 dispatch center won't ask callers whether or not they have any images to send because they don't want to waste time explaining how to transmit a photo, but if a caller brings it up, they'll happily accept one. "No other city does that right now," Jose Santiago, executive director of the city's Office of Emergency Management and Communication, told the Chicago Sun-Times, referring to Chicago's willingness to accept photos and videos from callers and distribute them to detectives and first responders.

Santiago is warning Chicagoans not to jeopardize themselves by trying to take pictures of shootings in progress or other violence. A call or text message works just as well in those situations, he said.

All the images received so far have been law-enforcement related, Drew said.

The city's dispatch system already scans for any surveillance cameras within 150 feet of a call. Any real-time video then gets put up on the call taker's screen with a map.

The images from 911 callers will allow authorities to analyze emergencies more objectively, Santiago said.

They also can be used as evidence in a criminal case, he said.

"Callers have a tendency to become confused or excited during an event," Santiago said. "Pictures don't."

But some city officials worry the program won't gain much popularity, pointing to the Txt2Tip initiative that allows people to text-message tips to the police. That program never met the department's expectations.

Read the full story at the Chicago Sun-Times.

Jump to comments
Presented by

Nicholas Jackson is a former associate editor at The Atlantic.

Get Today's Top Stories in Your Inbox (preview)

A Technicolor Time-Lapse of Alaska's Northern Lights

The beauty of aurora borealis, as seen from America's last frontier


Join the Discussion

After you comment, click Post. If you’re not already logged in you will be asked to log in or register. blog comments powered by Disqus

Video

A Time-Lapse of Alaska's Northern Lights

The beauty of aurora borealis, as seen from America's last frontier

Video

What Do You Wish You Learned in College?

Ivy League academics reveal their undergrad regrets

Video

Famous Movies, Reimagined

From Apocalypse Now to The Lord of the Rings, this clever video puts a new spin on Hollywood's greatest hits.

Video

What Is a City?

Cities are like nothing else on Earth.

Video

CrossFit Versus Yoga: Choose a Side

How a workout becomes a social identity

Video

In Online Dating, Everyone's a Little Bit Racist

The co-founder of OKCupid shares findings from his analysis of millions of users' data.

Writers

Up
Down

More in Technology

Just In