The Top E-Commerce Fears

Given the proliferation of identity theft and Internet scams, handing one's credit card information over to even a known and trusted online store can mean a moment of panic. 

But people have different reasons to be afraid, and the consumer protection advocates at SiteJabber have put together a list of the top fears associated with e-commerce, along with some stats on e-commerce fraud (it climbed steadily from $1.5 billion in lost sales in 2000 to $4 billion in 2008, and it fell to $3.3 billion in 2009).

Here are the top e-commerce fears, according to SiteJabber. The information comes from a variety of sources, including the Census Bureau and the Pew Internet & American Life Project Survey:

    • Fear of credit card information being stolen
    • "It's not a 'real' store"
    • "I can't tell what the product is really like"
    • Needing help from a salesperson
    • "You'll sell my information"
    • Not being able to track orders
    • "If I don't like it, I'll be stuck with it"

See the full infographic at SiteJabber.
Presented by

Chris Good is a political reporter for ABC News. He was previously an associate editor at The Atlantic and a reporter for The Hill.

Google Street View, Transformed Into a Tiny Planet

A 360-degree tour of our world, made entirely from Google's panoramas

Join the Discussion

After you comment, click Post. If you’re not already logged in you will be asked to log in or register.

blog comments powered by Disqus

Video

Google Street View, Transformed Into a Tiny Planet

A 360-degree tour of our world, made entirely from Google's panoramas

Video

The 86-Year-Old Farmer Who Won't Quit

A filmmaker returns to his hometown to profile the patriarch of a family farm

Video

Riding Unicycles in a Cave

"If you fall down and break your leg, there's no way out."

Video

Carrot: A Pitch-Perfect Satire of Tech

"It's not just a vegetable. It's what a vegetable should be."

Video

The Benefits of Living Alone on a Mountain

"You really have to love solitary time by yourself."

More in Technology

Just In