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James Fallows

James Fallows - James Fallows is a national correspondent for The Atlantic and has written for the magazine since the late 1970s. He has reported extensively from outside the United States, and once worked as President Carter's chief speechwriter. His latest book, China Airborne, will be published in May.
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James Fallows is based in Washington as a national correspondent for The Atlantic. He has worked for the magazine for nearly 30 years and in that time has also lived in Seattle, Berkeley, Austin, Tokyo, Kuala Lumpur, Shanghai, and Beijing. He was raised in Redlands, California, received his undergraduate degree in American history and literature from Harvard, and received a graduate degree in economics from Oxford as a Rhodes scholar. In addition to working for The Atlantic, he has spent two years as chief White House speechwriter for Jimmy Carter, two years as the editor of US News & World Report, and six months as a program designer at Microsoft. He is an instrument-rated private pilot. He is also now the chair in U.S. media at the US Studies Centre at the University of Sydney, in Australia.

Fallows has been a finalist for the National Magazine Award five times and has won once; he has also won the American Book Award for nonfiction and a N.Y. Emmy award for the documentary series Doing Business in China. He was the founding chairman of the New America Foundation. His two most recent books, Blind Into Baghdad (2006) and Postcards From Tomorrow Square (2009), are based on his writings for The Atlantic; he is at work on another book about China. He is married to Deborah Fallows, author of the recent book Dreaming in Chinese. They have two married sons.

Fallows welcomes and frequently quotes from reader mail sent via the "Email" button below. Unless you specify otherwise, we consider any incoming mail available for possible quotation -- but not with the sender's real name unless you explicitly state that it may be used. If you are wondering why Fallows does not use a "Comments" field below his posts, please see previous explanations here and here.

On why I can't get in to see my doctor

By James Fallows
Aug 7 2009, 6:24 PM ET

I mentioned yesterday that, in this slack economy, every part of the service sector seemed poised for instant response at the slightest chance of business -- with one exception. When I called to get a back-from-China physical from my doctor, the first opening was more than three months away. (Among his other virtues, my doctor subscribes to the magazine -- but does not frequent the web site!)

Two reader-hypotheses about the difference: that it's simple medical economics, and that it's because America is not Canada.
 
1) From the "medical economics" reader:
My girlfriend (spanish/japanese, lives in Spain) is always amazed by the service sector when she visits... It is almost always quick, efficient and relatively cheap (compared to Europe).  That is changing in Europe with cheaper labor, but the sophistication of the US service markets (24 hour call lines, next day delivery) can never be matched.
On the pricing note, the delay in office visits is mostly price related, no?  My father (a GI) makes about $50 an hour on office visits, before taxes and overhead.  That is a lot less than all the other wonderful service experiences you describe. [Plumbers, electricians, tree-trimmers, etc.]  At that price point, what incentive do you have to make yourself available?  Given access to doctors is the biggest interaction most healthy people have with the medical system, increasing those basic services would make most people feel better about reform, no?
2) On the Canada front, from Parker Donham:
I live in a tiny Nova Scotia community, about 45 minutes from the nearest small city. When I want to see my "good-but-normal" doctor (the same one I've had for 35 years), I don't make an appointment. I call and ask what hours he will be in the office that day, then show up at a time convenient for me. I bring The Atlantic to read for the 10-20 minutes it takes to see him.
As we watch Americans debate the future of their health care system, it's galling for Canadians to hear opponents of reform demonize our single-payer system with discredited tales of health care denied. I am in good health, and enjoy excellent medical care. A close relative whose serious congenital heart condition leads to frequent, sometimes grave emergencies and occasional surgical interventions likewise receives superb care.
Yes, Canadians sometimes wait months to see certain specialists, a problem that varies from place to place, from speciality to speciality, and by degree of emergency. A lot of effort is now focused on reducing wait times, with some progress.
Canadians live three years longer, on average, than Americans; we have lower infant mortality, less chance of dying before age five, and much less chance of dying between 15 and 60. We spend barely half what you do, per capita, on health care, and no one loses their home to pay for needed medical care. Except for American ex-pats, no one stays in a Canadian job for fear of losing health coverage without it. Our system is very popular, and in our perennial, rather touching quest to identify cultural factors that distinguish us from Americans, single payer health care always ranks near the top of the list.
Sources here, here, and here.


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