Many times, at parties and in other conversations over the years, I
have vociferously defended fellow journalists against charges of bias
in their work. Particularly journalists working in the lowly field of
print journalism, as opposed to TV.
everyone in the field is perfect, unbiased, or even a good reporter.
And not that I haven't ever encountered an editor who really, really
wanted a story to say "X" as opposed to "Y." I remember one editor who
complained that a story I'd done about NASA test pilots didn't make
them sound like the wild cowboys he imagined they were.
(Unfortunately--or fortunately--the truth about test pilots is, they're
not cowboys. They're precision engineers and very calculated
risk-mitigators, hitting test cards with calm, methodical accuracy. The
risk isn't in their attitude. It's in the inherent hazards of testing
new technology under real conditions for the first time.)
within those caveats, I've always maintained that the majority of
professional print journalists, anyway, try very, very hard to get the
story right. But recently, I had an experience that gave me a new
perspective on the issue.
A few weeks ago, I
attended the public launch of a company's product that had, until that
point, been kept tightly under wraps. The product involved a
breakthrough approach and new technology that had the potential of
having a revolutionary impact on its industry, as well on consumers
around the world. Unlike most of the journalists covering the event, I
was not an expert on that particular industry. It wasn't my normal
"beat." The reason I was there was because I'd been interviewing the
company's CEO over the previous several months for a book project. But
that also meant that while I wasn't an expert about the industry in
general, I was in the odd position of knowing more about the company's
"secret" product than any other journalist in the room.
was an eye-opening experience. A lot of major news outlets and
publications were represented at the press conference following the
announcement. A few very general facts about the product had been
released, but the reporters had only been introduced to details about
it a half hour earlier. There was still a lot about how it worked, how
it differed from other emerging products, and why the company felt so
confident about its evolution and economic viability, that remained to
But the reporters' questions
weren't geared toward getting a better understanding of those points.
They were narrowly focused on one or two aspects of the story. And from
the questions that were being asked, I realized--because I had so much
more information on the subject--that the reporters were missing a
couple of really important pieces of understanding about the product
and its use. And as the event progressed, I also realized that the
questions that might have uncovered those pieces weren't being asked
because the reporters already had a story angle in their heads and were
focused only on getting the necessary data points to flesh out and back
up what they already thought was the story.
is always a tension, as a journalist, between asking open-ended
questions that allow an interview subject to explain something and
pressing or challenging them on accuracy or details. But if you think
you already know the subject, or already have a story angle half-formed
in your head, it's easy to overlook the first part.
journalists at the press conference didn't have a bias as the term is
normally used; that is, I didn't get the sense that they were
inherently for or against the company or its product. They just
appeared to think they knew the subject well enough, or had a set
enough idea in their heads as to what this kind of story was about,
that they pursued only the lines of questioning necessary to fill in
the blanks of that presumed story line. As a result, they left the
press conference with less knowledge and understanding than they
otherwise might have had. And while nobody could have said the
resulting stories were entirely wrong, they definitely suffered
from that lapse. Especially, as might be expected, when it came to the
predictions they made about the product's evolution or future.
In his new book, How We Decide,
Jonah Lehrer cites a research study done by U.C. Berkeley professor
Philip Tetlock. Tetlock questioned 284 people who made their living
"commenting or offering advice on political and economic trends,"
asking them to make predictions about future events. Over the course of
the study, Tetlock collected quantitative data on over 82,000
predictions, as well as information from follow-up interviews with the
subjects about the thought processes they'd used to come to those
His findings were surprising.
Most of Tetlock's questions about the future events were put in the
form of specific, multiple choice questions, with three possible
answers. But for all their expertise, the pundits' predictions turned
out to be correct less than 33% of the time. Which meant, as Lehrer
puts it, that a "dart-throwing chimp" would have had a higher rate of
success. Tetlock also found that the least accurate predictions were
made by the most famous experts in the group.
Why was that? According to Lehrer,
"The central error diagnosed by Tetlock was the sin of certainty,
which led the 'experts' to impose a top-down solution on their
decision-making processes ... When pundits were convinced that they
were right, they ignored any brain areas that implied they might be
Tetlock himself, Lehrer
says, concluded that "The dominant danger [for pundits] remains hubris,
the vice of closed-mindedness, of dismissing dissonant possibilities
A friend of mine who's an editor at the New York Times
said those results don't surprise him at all. "If you watch a White
House press conference," he said, "you can tell who the new reporters
are. They're often the ones who ask the best questions." I must have
looked a little surprised. "Seriously," he said. "I actually think we
should rotate reporters' beats every two years, so nobody ever thinks
they're too much of an expert at anything."
an interesting idea. There's some advantage to having good background
in a subject, of course. For one thing, it takes a lot less time to
research and write a story if you at least know the general subject
matter and have tracked news developments in it over a period of time.
And while an expert can miss information because they assume they
already know what there is to know, a newcomer can miss information
from not knowing enough to know what there is to ask.
a tricky balance to try to strike--in part because assuming we know the
salient points of a topic or story isn't an obvious, conscious bias as
most people define or understand the term. Indeed, "practically all" of
the professionals in Tetlock's study claimed, and no doubt believed,
that they were dispassionately analyzing the evidence. But it's a
reminder that we all have, as Tetlock put it, the potential to become
"prisoners of our preconceptions." And that sometimes, even if we think
we know the story, it might be worth asking questions as if we don't.
Every now and then, we might hear or learn something that, as long as
we're open to hearing it, might change our minds about what the real
The Islamic State is no mere collection of psychopaths. It is a religious group with carefully considered beliefs, among them that it is a key agent of the coming apocalypse. Here’s what that means for its strategy—and for how to stop it.
What is the Islamic State?
Where did it come from, and what are its intentions? The simplicity of these questions can be deceiving, and few Western leaders seem to know the answers. In December, The New York Times published confidential comments by Major General Michael K. Nagata, the Special Operations commander for the United States in the Middle East, admitting that he had hardly begun figuring out the Islamic State’s appeal. “We have not defeated the idea,” he said. “We do not even understand the idea.” In the past year, President Obama has referred to the Islamic State, variously, as “not Islamic” and as al-Qaeda’s “jayvee team,” statements that reflected confusion about the group, and may have contributed to significant strategic errors.
Without the financial support that many white families can provide, minority young people have to continually make sacrifices that set them back.
He died on a Saturday.
My mother and I had planned to pick my dad up from the hospital for a trip to the park. He loved to sit and watch families stroll by as we chatted about oak trees, Kona coffee, and the mysteries of God. This time, the park would miss him.
His skin, smooth and brown like the outside of an avocado seed, glistened with sweat as he struggled to take his last breaths.
In that next year, I graduated from grad school, got a new job, and looked forward to saving for a down payment on my first home, a dream I had always had, but found lofty. I pulled up a blank spreadsheet and made a line item called “House Fund.”
Places like St. Louis and New York City were once similarly prosperous. Then, 30 years ago, the United States turned its back on the policies that had been encouraging parity.
Despite all the attention focused these days on the fortunes of the “1 percent,” debates over inequality still tend to ignore one of its most politically destabilizing and economically destructive forms. This is the growing, and historically unprecedented, economic divide that has emerged in recent decades among the different regions of the United States.
Until the early 1980s, a long-running feature of American history was the gradual convergence of income across regions. The trend goes back to at least the 1840s, but grew particularly strong during the middle decades of the 20th century. This was, in part, a result of the South catching up with the North in its economic development. As late as 1940, per-capita income in Mississippi, for example, was still less than one-quarter that of Connecticut. Over the next 40 years, Mississippians saw their incomes rise much faster than did residents of Connecticut, until by 1980 the gap in income had shrunk to 58 percent.
The sport is becoming an enterprise where underprivileged young men risk their health for the financial benefit of the wealthy.
Football can be a force for good. The University of Missouri’s football team proved it earlier this month when student athletes took a facet of campus life that’s often decried—the cultural and economic dominance of college football—and turned it into a powerful leverage point in the pursuit of social justice. Football can build a sense of community for players and fans alike, and serve as a welcome escape from the pressures of ordinary life. The sport cuts across distinctions of race, class, geography, and religion in a way few other U.S. institutions do, and everyone who participates reaps the benefits.
But not everyone—particularly at the amateur level—takes on an equal share of the risk. College football in particular seems headed toward a future in which it’s consumed by people born into privilege while the sport consumes people born without it. In a 2010 piece in The Awl, Cord Jefferson wrote, “Where some see the Super Bowl, I see young black men risking their bodies, minds, and futures for the joy and wealth of old white men.” This vision sounds dystopian but is quickly becoming an undeniable reality, given new statistics about how education affects awareness about brain-injury risk, as well as the racial makeup of Division I rosters and coaching staffs. The future of college football indeed looks a lot like what Jefferson called “glorified servitude,” and even as information comes to light about the dangers and injustices of football, nothing is currently being done to steer the sport away from that path.
“Wanting and not wanting the same thing at the same time is a baseline condition of human consciousness.”
Gary Noesner is a former FBI hostage negotiator. For part of the 51-day standoff outside the Branch Davidian religious compound in Waco, Texas, in 1993, he was the strategic coordinator for negotiations with the compound’s leader, David Koresh. This siege ended in infamous tragedy: The FBI launched a tear-gas attack on the compound, which burned to the ground, killing 76 people inside. But before Noesner was rotated out of his position as the siege’s head negotiator, he and his team secured the release of 35 people.
Jamie Holmes, a Future Tense Fellow at New America, spoke to Noesner for his new book Nonsense: The Power of Not Knowing. “My experience suggests,” Noesner told Holmes, “that in the overwhelming majority of these cases, people are confused and ambivalent. Part of them wants to die, part of them wants to live. Part of them wants to surrender, part of them doesn’t want to surrender.” And good negotiators, Noesner says, are “people who can dwell fairly effectively in the areas of gray, in the uncertainties and ambiguities of life.”
Nuts-and-bolts Washington coverage has shifted to subscription-based publications, while the capitol’s traditional outlets have shrunk.
Back in 2009, I had a job with a Washington, D.C.-based newsletter called Water Policy Report. It wasn’t exactly a household name, but I was covering Congress, the federal courts, and the Environmental Protection Agency—a definite step up from the greased-pig-catching contests and crime-blotter stories I had chased at a community newspaper on Maryland’s Eastern Shore, my first job out of college.
One of my responsibilities at the newsletter was to check the Federal Register—the official portal that government agencies use to inform the public about regulatory actions. In December of that year I noticed an item that said that the Environmental Protection Agency had decided that existing pollution controls for offshore oil-drilling platforms in the Gulf of Mexico were adequate, and that there wasn’t enough pollution coming from those platforms to warrant further review or action.
Why are so many kids with bright prospects killing themselves in Palo Alto?
The air shrieks, and life stops. First, from far away, comes a high whine like angry insects swarming, and then a trampling, like a herd moving through. The kids on their bikes who pass by the Caltrain crossing are eager to get home from school, but they know the drill. Brake. Wait for the train to pass. Five cars, double-decker, tearing past at 50 miles an hour. Too fast to see the faces of the Silicon Valley commuters on board, only a long silver thing with black teeth. A Caltrain coming into a station slows, invites you in. But a Caltrain at a crossing registers more like an ambulance, warning you fiercely out of its way.
The kids wait until the passing train forces a gust you can feel on your skin. The alarms ring and the red lights flash for a few seconds more, just in case. Then the gate lifts up, signaling that it’s safe to cross. All at once life revives: a rush of bikes, skateboards, helmets, backpacks, basketball shorts, boisterous conversation. “Ew, how old is that gum?” “The quiz is next week, dipshit.” On the road, a minivan makes a left a little too fast—nothing ominous, just a mom late for pickup. The air is again still, like it usually is in spring in Palo Alto. A woodpecker does its work nearby. A bee goes in search of jasmine, stinging no one.
While some companies squeeze staff to make more money, a growing number are testing the theory that they can have both profits and happy workers.
NORWICH, Vt.–Call centers are not, typically, very happy places—especially around the holidays. Workers have quotas to make, and often sit in bleak cubicles, headsets on, plowing through calls from stressed shoppers, as they count down the minutes until lunch.
But the employees in this call center in Vermont are rosy-cheeked and—can it be?—smiling. They field calls about misplaced packages and gluten-free dough, while surrounded by orange and red Thanksgiving decorations and a wall lined with baking gear that they’re allowed to borrow. They still have quotas—10 calls per hour, per agent—but they know they won’t get fired if they spend 45 minutes talking to a woman with cancer about baking, as one agent recently did.
It was widely seen as a counter-argument to claims that poor people are "to blame" for bad decisions and a rebuke to policies that withhold money from the poorest families unless they behave in a certain way. After all, if being poor leads to bad decision-making (as opposed to the other way around), then giving cash should alleviate the cognitive burdens of poverty, all on its own.
Sometimes, science doesn't stick without a proper anecdote, and "Why I Make Terrible Decisions," a comment published on Gawker's Kinja platform by a person in poverty, is a devastating illustration of the Science study. I've bolded what I found the most moving, insightful portions, but it's a moving and insightful testimony all the way through.
A Chicago cop now faces murder charges—but will anyone hold his colleagues, his superiors, and elected officials accountable for their failures?
Thanks to clear video evidence, Chicago police officer Jason Van Dyke was charged this week with first-degree murder for shooting 17-year-old Laquan McDonald. Nevertheless, thousands of people took to the city’s streets on Friday in protest. And that is as it should be.
The needlessness of the killing is clear and unambiguous:
Yet that dash-cam footage was suppressed for more than a year by authorities citing an investigation. “There was no mystery, no dead-end leads to pursue, no ambiguity about who fired the shots,” Eric Zorn wrote in The Chicago Tribune. “Who was pursuing justice and the truth? What were they doing? Who were they talking to? With whom were they meeting? What were they trying to figure out for 400 days?”