Many times, at parties and in other conversations over the years, I
have vociferously defended fellow journalists against charges of bias
in their work. Particularly journalists working in the lowly field of
print journalism, as opposed to TV.
everyone in the field is perfect, unbiased, or even a good reporter.
And not that I haven't ever encountered an editor who really, really
wanted a story to say "X" as opposed to "Y." I remember one editor who
complained that a story I'd done about NASA test pilots didn't make
them sound like the wild cowboys he imagined they were.
(Unfortunately--or fortunately--the truth about test pilots is, they're
not cowboys. They're precision engineers and very calculated
risk-mitigators, hitting test cards with calm, methodical accuracy. The
risk isn't in their attitude. It's in the inherent hazards of testing
new technology under real conditions for the first time.)
within those caveats, I've always maintained that the majority of
professional print journalists, anyway, try very, very hard to get the
story right. But recently, I had an experience that gave me a new
perspective on the issue.
A few weeks ago, I
attended the public launch of a company's product that had, until that
point, been kept tightly under wraps. The product involved a
breakthrough approach and new technology that had the potential of
having a revolutionary impact on its industry, as well on consumers
around the world. Unlike most of the journalists covering the event, I
was not an expert on that particular industry. It wasn't my normal
"beat." The reason I was there was because I'd been interviewing the
company's CEO over the previous several months for a book project. But
that also meant that while I wasn't an expert about the industry in
general, I was in the odd position of knowing more about the company's
"secret" product than any other journalist in the room.
was an eye-opening experience. A lot of major news outlets and
publications were represented at the press conference following the
announcement. A few very general facts about the product had been
released, but the reporters had only been introduced to details about
it a half hour earlier. There was still a lot about how it worked, how
it differed from other emerging products, and why the company felt so
confident about its evolution and economic viability, that remained to
But the reporters' questions
weren't geared toward getting a better understanding of those points.
They were narrowly focused on one or two aspects of the story. And from
the questions that were being asked, I realized--because I had so much
more information on the subject--that the reporters were missing a
couple of really important pieces of understanding about the product
and its use. And as the event progressed, I also realized that the
questions that might have uncovered those pieces weren't being asked
because the reporters already had a story angle in their heads and were
focused only on getting the necessary data points to flesh out and back
up what they already thought was the story.
is always a tension, as a journalist, between asking open-ended
questions that allow an interview subject to explain something and
pressing or challenging them on accuracy or details. But if you think
you already know the subject, or already have a story angle half-formed
in your head, it's easy to overlook the first part.
journalists at the press conference didn't have a bias as the term is
normally used; that is, I didn't get the sense that they were
inherently for or against the company or its product. They just
appeared to think they knew the subject well enough, or had a set
enough idea in their heads as to what this kind of story was about,
that they pursued only the lines of questioning necessary to fill in
the blanks of that presumed story line. As a result, they left the
press conference with less knowledge and understanding than they
otherwise might have had. And while nobody could have said the
resulting stories were entirely wrong, they definitely suffered
from that lapse. Especially, as might be expected, when it came to the
predictions they made about the product's evolution or future.
In his new book, How We Decide,
Jonah Lehrer cites a research study done by U.C. Berkeley professor
Philip Tetlock. Tetlock questioned 284 people who made their living
"commenting or offering advice on political and economic trends,"
asking them to make predictions about future events. Over the course of
the study, Tetlock collected quantitative data on over 82,000
predictions, as well as information from follow-up interviews with the
subjects about the thought processes they'd used to come to those
His findings were surprising.
Most of Tetlock's questions about the future events were put in the
form of specific, multiple choice questions, with three possible
answers. But for all their expertise, the pundits' predictions turned
out to be correct less than 33% of the time. Which meant, as Lehrer
puts it, that a "dart-throwing chimp" would have had a higher rate of
success. Tetlock also found that the least accurate predictions were
made by the most famous experts in the group.
Why was that? According to Lehrer,
"The central error diagnosed by Tetlock was the sin of certainty,
which led the 'experts' to impose a top-down solution on their
decision-making processes ... When pundits were convinced that they
were right, they ignored any brain areas that implied they might be
Tetlock himself, Lehrer
says, concluded that "The dominant danger [for pundits] remains hubris,
the vice of closed-mindedness, of dismissing dissonant possibilities
A friend of mine who's an editor at the New York Times
said those results don't surprise him at all. "If you watch a White
House press conference," he said, "you can tell who the new reporters
are. They're often the ones who ask the best questions." I must have
looked a little surprised. "Seriously," he said. "I actually think we
should rotate reporters' beats every two years, so nobody ever thinks
they're too much of an expert at anything."
an interesting idea. There's some advantage to having good background
in a subject, of course. For one thing, it takes a lot less time to
research and write a story if you at least know the general subject
matter and have tracked news developments in it over a period of time.
And while an expert can miss information because they assume they
already know what there is to know, a newcomer can miss information
from not knowing enough to know what there is to ask.
a tricky balance to try to strike--in part because assuming we know the
salient points of a topic or story isn't an obvious, conscious bias as
most people define or understand the term. Indeed, "practically all" of
the professionals in Tetlock's study claimed, and no doubt believed,
that they were dispassionately analyzing the evidence. But it's a
reminder that we all have, as Tetlock put it, the potential to become
"prisoners of our preconceptions." And that sometimes, even if we think
we know the story, it might be worth asking questions as if we don't.
Every now and then, we might hear or learn something that, as long as
we're open to hearing it, might change our minds about what the real
Late to this for family reasons, but catching up on an actually astonishing development:
Through the campaign, Donald Trump at times seemed more interested in promoting his business interests than in advancing a political campaign. He took time off this summer to fly to Scotland and tout the opening of a new Trump golf resort. He turned what was billed as a major campaign announcement into a promo for his new DC hotel. A surprisingly large share of the money he’s raised for his campaign’s expenditures have gone to his own businesses (notably Mar-a-Lago).
That is why today’s story, in Travel and Leisure, is so piquant and O. Henry-like. What Trump may have imagined would further burnish his personal brand may in fact be poisoning it. T&L reports that Trump’s new hotels will no longer carry his name!!! Instead they’ll be called “Scion.” Groan, given the actual scions, but fascinating in its own way. From T&L:
It’s been rough. No vote will change the tenor of American politics overnight.
Books may seem like small comfort. But in a time like this, when it’s hard to understand how American culture became so hate-filled, reading is probably the best possible option—to put down the Twitter, pick up a hardback, and think deeply about how the country has gotten here.
What use is there today for one of the oldest virtues?
As many Americans go about their days, I imagine they have two little angels perched on their shoulders, whispering conflicting messages about happiness and material wealth. One angel is embodied by James Altucher, a minimalist self-help guru recently profiled by The New York Times. Altucher claims to have only 15 possessions, after having unburdened himself a few months ago of 40 garbage bags’ worth of stuff and never looking back. As I read about Altucher, I rolled the numbers 15 and 40 over in my mind, thinking about the belongings in my bedroom and the garbage bags under my kitchen sink.
The other angel is Tyler Brûlé, the editor in chief of the fantastically high-end lifestyle magazine Monocle and a columnist for the Financial Times. He is the sort of writer who tosses off such lines as “I zipped along the autostrada through the Val d’Aosta with the ever-trusty Mario (my Italian driver for the past 20 years) at the wheel” with little regard for how privileged and pretentious he sounds (especially in his superfluous parentheticals). Still, there is something, I’m a little ashamed to say, that I envy about Brûlé’s effortless cosmopolitanism—which, it’s hard to miss, is only made possible by unusual wealth.
Tristan Harris believes Silicon Valley is addicting us to our phones. He’s determined to make it stop.
On a recent evening in San Francisco, Tristan Harris, a former product philosopher at Google, took a name tag from a man in pajamas called “Honey Bear” and wrote down his pseudonym for the night: “Presence.”
Harris had just arrived at Unplug SF, a “digital detox experiment” held in honor of the National Day of Unplugging, and the organizers had banned real names. Also outlawed: clocks, “w-talk” (work talk), and “WMDs” (the planners’ loaded shorthand for wireless mobile devices). Harris, a slight 32-year-old with copper hair and a tidy beard, surrendered his iPhone, a device he considers so addictive that he’s called it “a slot machine in my pocket.” He keeps the background set to an image of Scrabble tiles spelling out the words face down, a reminder of the device’s optimal position.
Choosing a president isn’t easy in this election, but here are three ways a principled conservative might vote.
The day of decision is nearing. All the talk fades, and one mark must be made beside one box on the ballot. Many Republicans are agonizing. They reject Donald Trump; they cannot accept Hillary Clinton. What to do?
I won’t conceal, I’m struggling with this question myself. I’ve listened to those Republicans, many my friends, who feel it their duty to stifle their anger and disappointment, and vote for Trump; to cast a protest vote for the Libertarian Gary Johnson or the independent Evan McMullin; or to cross the aisle and vote for Hillary Clinton as the lesser evil. On the way to my own personal answer, I found it helpful to summarize the best case for each of these options.
Emphasize the word “best.” If your case for Trump rests on the assumption that America is hurtling toward national doom, if your case for McMullin rests on the hope of tossing the election into the House of Representatives, if your case for Hillary argues that she is a large soul eager to work cooperatively with those who think differently from her. I’d say you are not thinking very clearly. Despair and fantasy are misleading counselors.
The shocking lesson of The Prince isn’t that politics demands dirty hands, but that politicians shouldn’t care.
You remember the photograph: President Obama hunched in a corner of the Situation Room with his national-security staff, including Hillary Clinton with a hand over her mouth, watching the live feed from the compound in Pakistan where the killing of Osama bin Laden is under way. This is a Machiavellian moment: a political leader taking the ultimate risks that go with the exercise of power, now awaiting the judgment of fate. He knows that if the mission fails, his presidency is over, while if it succeeds, no one should ever again question his willingness to risk all.
It’s a Machiavellian moment in a second sense: an instance when public necessity requires actions that private ethics and religious values might condemn as unjust and immoral. We call these moments Machiavellian because it was Niccolò Machiavelli’s The Prince, written in 1513, that first laid bare the moral world of politics and the gulf between private conscience and the demands of public action.
Participants in the Church-sponsored Indian Student Placement Program have filed at least three sexual-abuse lawsuits.
Native Americans who were part of a little-known Mormon program from 1947 to the mid-1990s share much of the same story. Year after year, missionaries or other members of the Church of Jesus-Christ of Latter-day Saints approached these families and invited their children into Mormon foster homes. As part of the Mormon Indian Student Placement Program, Native American children would live with Mormon families during the school year, an experience designed to “provide educational, spiritual, social, and cultural opportunities in non-Indian community life,” according to the Church. Typically, the Mormon foster families were white and financially stable. Native American children who weren’t already Mormon were baptized. And some of them now claim they were sexually abused.
A neuropsychological approach to happiness, by meeting core needs (safety, satisfaction, and connection) and training neurons to overcome a negativity bias
There is a motif, in fiction and in life, of people having wonderful things happen to them, but still ending up unhappy. We can adapt to anything, it seems—you can get your dream job, marry a wonderful human, finally get 1 million dollars or Twitter followers—eventually we acclimate and find new things to complain about.
If you want to look at it on a micro level, take an average day. You go to work; make some money; eat some food; interact with friends, family or co-workers; go home; and watch some TV. Nothing particularly bad happens, but you still can’t shake a feeling of stress, or worry, or inadequacy, or loneliness.
According to Dr. Rick Hanson, a neuropsychologist, a member of U.C. Berkeley's Greater Good Science Center's advisory board, and author of the book Hardwiring Happiness: The New Brain Science of Contentment, Calm, and Confidence, our brains are naturally wired to focus on the negative, which can make us feel stressed and unhappy even though there are a lot of positive things in our lives. True, life can be hard, and legitimately terrible sometimes. Hanson’s book (a sort of self-help manual grounded in research on learning and brain structure) doesn’t suggest that we avoid dwelling on negative experiences altogether—that would be impossible. Instead, he advocates training our brains to appreciate positive experiences when we do have them, by taking the time to focus on them and install them in the brain.
Narcissism, disagreeableness, grandiosity—a psychologist investigates how Trump’s extraordinary personality might shape his possible presidency.
In 2006, Donald Trump made plans to purchase the Menie Estate, near Aberdeen, Scotland, aiming to convert the dunes and grassland into a luxury golf resort. He and the estate’s owner, Tom Griffin, sat down to discuss the transaction at the Cock & Bull restaurant. Griffin recalls that Trump was a hard-nosed negotiator, reluctant to give in on even the tiniest details. But, as Michael D’Antonio writes in his recent biography of Trump, Never Enough, Griffin’s most vivid recollection of the evening pertains to the theatrics. It was as if the golden-haired guest sitting across the table were an actor playing a part on the London stage.
“It was Donald Trump playing Donald Trump,” Griffin observed. There was something unreal about it.
She is renowned for championing urban diversity, but her real prescience lay in her fears about the fragility of democracy.
The year she turned 18, Jane Butzner traveled from her hometown of Scranton, Pennsylvania, to the Appalachian hamlet of Higgins, North Carolina, where she encountered a mystery that haunted her for the rest of her life. It was 1934, the midpoint of the Great Depression, a difficult time to hold a job, even an unpaid one. Butzner—later Jacobs—had been laid off from The Scranton Republican after almost a year working without pay as a cub reporter. At her parents’ suggestion, she went to live in the mountains with her aunt Martha Robison, a Presbyterian missionary. Robison had come to Higgins 12 years earlier on a mission and was so staggered by its poverty that she refused to leave. There were no paved roads, school was rarely in session, the illiterate preacher believed the world was flat, and commerce was conducted by barter. Robison built a church and a community center, adopted children, and established classes in pottery, weaving, and woodwork. Nevertheless, the townspeople continued to live a primitive existence in which, as Robison’s niece later said, “the snapping of a pitchfork or the rusting of a plow posed a serious financial crisis.”