"I hope that the rest of the country feels the same way."
(via Footnotes of Mad Men)
"I hope that the rest of the country feels the same way."
(via Footnotes of Mad Men)
After more than a year of rumors and speculation, Bruce Jenner publicly came out as transgender with four simple words: “I am a woman.”
“My brain is much more female than male,” he explained to Diane Sawyer, who conducted a primetime interview with Jenner on ABC Friday night. (Jenner indicated he prefers to be addressed with male pronouns at this time.) During the two-hour program, Jenner discussed his personal struggle with gender dysphoria and personal identity, how it shaped his past and current relationships and marriages, and how he finally told his family about his true gender identity.
The show went to impressive lengths to explain unfamiliar concepts of gender and sexuality to its audience, although it didn't always go smoothly. Sawyer’s questions occasionally came off as awkward and tone-deaf, mirroring a broader lack of understanding by many Americans about the difficulties that trans people face. But Sawyer’s empathy also shone when explaining concepts like gender identity and transitioning to her audience—a rare experience on primetime American television. It was a powerful signal of how much progress the LGBT movement has made over the past twenty years, even though the T in that acronym still lags behind the other three letters in both social acceptance and legal protections, and in how much progress remains to be made.
In her new book No One Understands You and What To Do About It, Heidi Grant Halvorson tells readers a story about her friend, Tim. When Tim started a new job as a manager, one of his top priorities was communicating to his team that he valued each member’s input. So at team meetings, as each member spoke up about whatever project they were working on, Tim made sure he put on his “active-listening face” to signal that he cared about what each person was saying.
But after meeting with him a few times, Tim’s team got a very different message from the one he intended to send. “After a few weeks of meetings,” Halvorson explains, “one team member finally summoned up the courage to ask him the question that had been on everyone’s mind.” That question was: “Tim, are you angry with us right now?” When Tim explained that he wasn’t at all angry—that he was just putting on his “active-listening face”—his colleague gently explained that his active-listening face looked a lot like his angry face.
What is the Islamic State?
Where did it come from, and what are its intentions? The simplicity of these questions can be deceiving, and few Western leaders seem to know the answers. In December, The New York Times published confidential comments by Major General Michael K. Nagata, the Special Operations commander for the United States in the Middle East, admitting that he had hardly begun figuring out the Islamic State’s appeal. “We have not defeated the idea,” he said. “We do not even understand the idea.” In the past year, President Obama has referred to the Islamic State, variously, as “not Islamic” and as al-Qaeda’s “jayvee team,” statements that reflected confusion about the group, and may have contributed to significant strategic errors.
Leon Trotsky is not often invoked as a management guru, but a line frequently attributed to him would surely resonate with many business leaders today. “You may not be interested in war,” the Bolshevik revolutionary is said to have warned, “but war is interested in you.” War, or at least geopolitics, is figuring more and more prominently in the thinking and fortunes of large businesses.
Of course, multinational companies such as Shell and GE have long cultivated an expertise in geopolitics. But the intensity of concern over global instability is much higher now than in any recent period. In 2013, the private-equity colossus KKR named the retired general and CIA director David Petraeus as the chairman of its global institute, which informs the firm’s investment decisions. Earlier this year, Sir John Sawers, the former head of MI6, Britain’s CIA, became the chairman of Macro Advisory Partners, a firm that advises businesses and governments on geopolitics. Both appointments are high-profile examples of a much wider trend: an increasing number of corporations are hiring political scientists, starting their board meetings with geopolitical briefings, and seeking the advice of former diplomats, spymasters, and military leaders.“The last three years have definitely been a wake-up call for business on geopolitics,” Dominic Barton, the managing director of McKinsey, told me. “I’ve not seen anything like it. Since the Second World War, I don’t think you’ve seen such volatility.” Most businesses haven’t pulled back meaningfully from globalized operation, Barton said. “But they are thinking, Gosh, what’s next?”
When healthcare is at its best, hospitals are four-star hotels, and nurses, personal butlers at the ready—at least, that’s how many hospitals seem to interpret a government mandate.
When Department of Health and Human Services administrators decided to base 30 percent of hospitals’ Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare. The Centers for Medicare and Medicaid Services (CMS) officials wrote, rather reasonably, “Delivery of high-quality, patient-centered care requires us to carefully consider the patient’s experience in the hospital inpatient setting.” They probably had no idea that their methods could end up indirectly harming patients.
This month, many of the nation's best and brightest high school seniors will receive thick envelopes in the mail announcing their admission to the college of their dreams. According to a 2011 survey, about 60 percent of them will go to their first-choice schools. For many of them, going away to college will be like crossing the Rubicon. They will leave their families -- their homes -- and probably not return for many years, if at all.
That was journalist Rod Dreher's path. Dreher grew up in the small southern community of Starhill, Louisiana, 35 miles northwest of Baton Rouge. His family goes back five generations there. His father was a part-time farmer and sanitarian; his mother drove a school bus. His younger sister Ruthie loved hunting and fishing, even as a little girl.
In India’s state of Uttar Pradesh, the village of Kannauj lies a dusty four-hour drive east of the Taj Mahal, the white-marbled wonder built by the Mughal emperor Shah Jahan in memory of his third and favorite wife. Empress Mumtaz Mahal died in 1631 giving birth to their 13th child. The Taj is Jahan’s grand paean to lost love. But he also mourned his queen in much more personal ways. For one thing, Jahan never again wore perfume. Fragrant oils—known in India as attars—had been one of the couple’s great shared passions.
Then and now, Kannauj was the place to fetch the fine scents—jasmine oils, rose waters, the roots of grasses called vetiver, with a bouquet cooling to the nose. Exactly when attar-making began there, no one is certain; archaeologists have unearthed clay distillation pots dating back thousands of years to the ancient Harappan civilization of the Indus Valley. But today, Kannauj is a hub of a historic perfumery that draws much of the town to the same pursuit. Most of the villagers there are connected to fragrance in one way or another—from sinewy craftsmen who steam petals over wood fires in hulking copper pots to mothers who roll incense sticks in the shade while their toddlers nap on colorful mats nearby.
On Thursday, we’ll finally get a sense of the true scope of one of the most important businesses for the Internet.
Amazon is due to announce the size of its Web Services product. Amazon Web Services (AWS) is a set of cloud services often used by startups, big companies, and government agencies. You might know AWS better as “the servers that run Netflix and Instagram.”
AWS lets companies buy powerful computers cheaply and whenever they need them to handle traffic, to store video, to power a database. It’s not an understatement to say that AWS is the piece of infrastructure that has enabled the current tech boom. The only single technology which might come close to it is the smartphone.
Why? The 2010s tech industry is built on quickly scaling a product to as many users as possible. It’s based, on other words, on fast growth. AWS and its competitors are what permit that fast growth. They have taken the normally considerable equipment costs—of servers, cables, hard drives, and power supplies—and abstracted them away. Entrepreneurs and coders can think about and purchase computing power on an as-needed basis, while the physical data centers they’re actually using sit far away in Virginia or Oregon.
Mary Hamm was in pain, though it was hard to tell. She bustled around the Starbucks, pouring drinks, restocking pastries, and greeting customers with an unshakable gaze perfected during 25 years of working in hospitality. Her smile said, How can I help you? Her eyes said, I know you’re going to order a caramel Frappuccino, so let’s do this.
Occupying prime space in a Fredericksburg, Virginia, strip mall, beside a Dixie Bones BBQ Post, this Starbucks pulls in about $40,000 a week. Hamm, 49, had been managing Starbucks stores for 12 years. The problem was her feet. After two decades in the food-service business, they had started to wear out. She had two metal plates in the right one, installed over the course of five surgeries. Now her left foot needed surgery too. She doesn’t like to complain, but when I asked her how often she was in pain, she smiled and said quietly, “All the time.”
From the poodle cut to the mohawk, a century of follicle fashion
From "swag" to "on fleek," tweens explain the changing English language.