The value of note-taking--or notebooks at least--gets a stock market capitalization in the coming weeks with Moleskine's planned IPO. The Italian stationery firm has boosted the profile of note-taking at companies around the world. But is all of the scribbling on nicely bound paper actually helping business people? And what are the best ways to use note-taking--in notebooks and on digital devices--to actually boost your productivity?
Here's everything you need to know about taking notes at work, but never bothered to ask:
1. Don't Just Take Notes. Read Them.
Many
of us take notes in meetings and never go back to read them again. Does
that do enough to organize and cement our memory of the essential
takeaways? Likely not on its own--re-reading notes later does make a
difference, according to experts. Research published in the Teaching of
Psychology Journal in the '80s concluded that students were messing up
on their tests not because they'd taken bad notes, but because they
weren't re-reading them before the exams. And researchers at Keele
University in the UK found that three-quarters of academic studies on
note-taking concluded its chief value was storing information so it
could be consulted later. The takeaway: if you have a bunch of pads or
notebooks filled with meeting notes that you never consult, your
note-taking isn't providing the most value over time.
2. Paper Is Becoming Obsolete ...
Writing
for the Harvard Business Review, Alexandra Samuel said that if she
turns up to a meeting and sees a paper notebook tucked under her
colleague's arm, she's not impressed. Seriously not impressed.
Samuel is a digital note-taking extremist. She believes electronic
notes are vastly superior to their analog equivalents. She dismisses the
argument that having laptops and tablets in meetings tempts
distraction, saying it's the meeting leader's responsibility to keep his
or her audience sufficiently hooked on their every word. Not everyone agrees with her.
3. ... But Not All Digital Note-Taking Is Superior
There's
little research into the benefits of digital note-taking over
handwritten notes. The bulk of studies focus on whether typing out notes
or copying and pasting them-taking whole chunks of text from
pre-prepared digital materials and pasting them into notes-is better. A
team from Carnegie Mellon looked at best practices for designing
note-taking technologies and found that typing out notes improves later
recall, while copy and pasting text into notes is actually detrimental
to learning because it encourages wordiness.
The US Air Force Academy teamed up with West Virginia University to work out the art of electronic note-taking. They were particularly curious to learn whether scaffolding notes horizontally across a row of cells, or down a column made a difference in terms of subjects' ability to recall the information. It didn't.
And if you're worried about the environment, Slate weighed the green implications of taking notes on an iPad. The bottom line is it's complicated, but using recycled paper is better for the world under most scenarios than buying a battery-powered gadget.
4. Be OCD About Your Notes
The
more OCD you are about organizing your notes, the better. The Journal
of Reading compared different note-taking methods and found that the
most rigorously structured-those with hierarchal ordering and numbered
subsections-were of the highest quality and accuracy. A two-column
method came in a close second; these notes were arranged such that the
left column contained the information from the given event (i.e. the
meeting, lecture or talk) and the right column was used later to fill
out follow-up points and highlight key themes. Although these notes were
significantly more precise than freestyle note-taking, there was little
difference in the ability of the note-taker to recall the material.
5. Draw Pictures!
The
British Journal of Educational Technology found mind-mapping to be
significantly more effective than just writing out notes. Mind-mapping
brings visual structure to notes, usually involving writing one word in
the center and drawing offshoots from it with related ideas and phrases.
Researchers studying two groups of note-takers, those using the
SmartWisdom method (a popular alternative mind-mapping system)
and those writing traditional notes found that although there was no
difference in the accuracy of the notes, the mind-mappers were able to
present the information back with more clarity and coherence than their
counterparts.
6. Underline the Important Stuff.
Underlining
something makes it stand out against other words and that makes
recalling that word easier. The scientific term for this is the Von Restorff effect.
7. Take Breaks
The
typical meeting format of continuous talking and simultaneous
scribbling might not be ideal for optimum note-taking. It turns out that
not everyone is all that good at listening and writing at the same
time. The Journal of Educational Psychology researched lecture
structures and found that incorporating periodic, short breaks greatly
improved the quality of notes taken. One wat to approach this would be
to have little moments of quiet writing reflection in between meeting
agenda items. Wouldn't that be pleasant?
8. Notes Could Save You in Court
Lawyers
say it doesn't matter whether your notes are digital or analog if
you're looking to use them as supporting evidence in any legal tussle.
The legal stance is that notes will stand up as evidence in court,
should you ever need to rely on them. Canadian human rights lawyer Donna Seale writes about this on her blog, emphasizing the need to basically write down every word said in the office.
It's probably not a bad time to buy shares in Moleskine after all.





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