If you're an iPhone owner frustrated with AT&T's service, then you probably rejoiced in Tuesday's news that Verizon will officially be an iPhone carrier starting in February. There's little doubt that AT&T will experience some iPhone user attrition. The question is really just how severe it will be. A new customer survey provides an estimate:
According to ChangeWave Research, 26% of iPhone owners said that they will leave AT&T for Verizon. The biggest chunk of those consumers will make the switch in the first three months that Verizon offers the iPhone 4, with the bulk of the remainder dumping AT&T within the next year.
When I first read this quickly, I thought, "26% -- that's it?!?" Just about every iPhone owner I know complains about AT&T's network.
This percentage may hold up in the short-run, but as Verizon and Apple work out some kinks -- like upgrading the defice to utilize Verizon's new LTE (i.e. 4G) network -- that percentage may increase. And if Verizon's network does manage to handle the iPhone usage capacity better than AT&T's did, word-of-mouth may eventually change the mind of some people who currently plan to stick with AT&T.
Read the full story at Computer World.
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