One of the great mysteries of the Toyota debacle is why Toyota ignored the complaints for so long. Or at least it's a mystery to reporters on cable news, abetted by consumer advocates who were all too happy to imply that Toyota didn't care how many people it killed as long as they made a profit.
Maybe so, but I doubt it; you don't usually make a profit by killing your customers. It's too risky, in this age of nosy regulators and angry consumer activists.
Their behavior becomes a bit more explicable when you consider this argument from Ted Frank:
The Los Angeles Times recently did a story detailing all of the NHTSA reports of Toyota "sudden acceleration" fatalities, and, though the Times did not mention it, the ages of the drivers involved were striking.
In the 24 cases where driver age was reported or readily inferred, the drivers included those of the ages 60, 61, 63, 66, 68, 71, 72, 72, 77, 79, 83, 85, 89--and I'm leaving out the son whose age wasn't identified, but whose 94-year-old father died as a passenger.
These "electronic defects" apparently discriminate against the elderly, just as the sudden acceleration of Audis and GM autos did before them. (If computers are going to discriminate against anyone, they should be picking on the young, who are more likely to take up arms against the rise of the machines and future Terminators).
In the original Sudden Acceleration Incident craze that afflicted America in the late eighties, the National Highway Safety Transportation Administration eventually ruled that the problem was "pedal misapplication", aka stepping on the gas when you meant to step on the brake. These incidents were highly correlated with three things: being elderly, being short, and parking (or leaving a parking space). The elderly are more prone to the sort of neuronal misfiring described in yesterday's New York Times. Shorter people have to hunt more for the pedals. And starting up from a complete stop is the most likely time to press the wrong pedal.
I was interested in Frank's argument, so I took a look at the LA Times article, which is really admirably thorough. Here are the results, categorized into a nifty, though not necessarily particularly useful, spreadsheet. I went one further than Frank, tracking down the ages of all but a couple of the named drivers. If y'all wondered why I wasn't blogging today, well, there's your answer. I've excluded three cases where the information was just too sparse to have any idea what happened, but otherwise, that's the complete list.
Several things are striking. First, the age distribution really is extremely skewed. The overwhelming majority are over 55.
Here's what else you notice: a slight majority of the incidents involved someone either parking, pulling out of a parking space, in stop and go traffic, at a light or stop sign . . . in other words, probably starting up from a complete stop.
In many of the other cases, we don't really know what happened, because there were no witnesses of exactly when the car started to run away.
In fact, it's a little hard to be sure that some of the cases were sudden acceleration incidents, because the witnesses to what happened in the car were all killed; the family is trying to reconstruct what happened from their knowledge of the deceased. Obviously, most people are going to err on the side of believing that the car was at fault, rather than a beloved relative.
Further complicating matters, most of the cases involve either a lawsuit against Toyota, a complainant facing possible criminal charges, or both.
In some of the cases, the police or doctors have an alternate theory of what happened: one of the SAIs was bipolar, which puts you at extraordinarily high risk of suicide, and no one knows what actually happened in the car. At least two others involve young men who were driving at very high speed, which is something that young men tend to do with or without a sticky accelerator. Several more of the drivers seem to have had a medical situation, like a stroke, to which doctors and/or police attribute the acceleration.
The oddest "striking" fact is that a disproportionate number seem to be immigrants--something like a third, by my count, which is about double the number of immigrants in the general population. I have no idea what to make of that; are they more likely to file complaints with the NHTSA? Maybe they're shorter, on average, or learned to drive later in life? Or perhaps it's just a statistical fluke.
At any rate, when you look at these incidents all together, it's pretty clear why Toyota didn't investigate this "overwhelming evidence" of a problem: they look a lot like typical cases of driver error. I don't know that all of them are. But I do know that however advanced Toyota's electronics are, they're not yet clever enough to be able to pick on senior citizens.
Unfortunately, that won't help Toyota much. It will still face a wave of lawsuits, and all the negative publicity means that it may be hard for the company to get a fair trial. Even if it does, the verdict in the court of public opinion will still hurt their sales for some time to come.
Freddie Gray's death on April 19 leaves many unanswered questions. But it is clear that when Gray was arrested in West Baltimore on the morning of April 12, he was struggling to walk. By the time he arrived at the police station a half hour later, he was unable to breathe or talk, suffering from wounds that would kill him.*
Gray died Sunday from spinal injuries. Baltimore authorities say they're investigating how the 25-year-old was hurt—a somewhat perverse notion, given that it was while he was in police custody, and hidden from public view, that he apparently suffered injury. How it happened remains unknown. It's even difficult to understand why officers arrested Gray in the first place. But with protestors taking to the streets of Baltimore since Gray's death on Sunday, the incident falls into a line of highly publicized, fatal encounters between black men and the police. Meanwhile, on Tuesday, a reserve sheriff's deputy in Tulsa, Oklahoma, pleaded not guilty to a second-degree manslaughter charge in the death of a man he shot. The deputy says the shooting happened while he was trying to tase the man. Black men dying at the hands of the police is of course nothing new, but the nation is now paying attention and getting outraged.
After a five-month delay, Loretta Lynch made history last week. On Thursday, the Senate confirmed Lynch as the next U.S. attorney general, the first African American woman ever to hold this Cabinet position. Her long-stalled nomination sometimes seemed in doubt, held hostage to partisan jockeying between Democrats and Republicans. But one political bloc never gave up, relentlessly rallying its support behind Lynch: the black sorority.
During her initial hearing, the seats behind Lynch were filled with more than two dozen of her Delta Sigma Theta Sorority sisters arrayed in crimson-and-cream blazers and blouses, ensuring their visibility on the national stage. These Delta women—U.S. Representatives Marcia Fudge and Joyce Beatty among them—were there to lend moral support and show the committee that they meant business. The Deltas were not alone. The Lynch nomination also drew support from congressional representatives from other black sororities: Alpha Kappa Alpha members Terri Sewell and Sheila Jackson Lee took to the House floor to advocate for a vote while Sigma Gamma Rho members Corinne Brown and Robin Kelly and Zeta Phi Beta member Donna Edwards used social media and press conferences to campaign on Lynch’s behalf.
Where did it come from, and what are its intentions? The simplicity of these questions can be deceiving, and few Western leaders seem to know the answers. In December, The New York Times published confidential comments by Major General Michael K. Nagata, the Special Operations commander for the United States in the Middle East, admitting that he had hardly begun figuring out the Islamic State’s appeal. “We have not defeated the idea,” he said. “We do not even understand the idea.” In the past year, President Obama has referred to the Islamic State, variously, as “not Islamic” and as al-Qaeda’s “jayvee team,” statements that reflected confusion about the group, and may have contributed to significant strategic errors.
I’m not a dog person. I prefer cats. Cats make you work to have a relationship with them, and I like that. But I have adopted several dogs, caving in to pressure from my kids. The first was Teddy, a rottweiler-chow mix whose bushy hair was cut into a lion mane. Kids loved him, and he grew on me, too. Teddy was probably ten years when we adopted him. Five years later he had multiple organs failing and it was time to put him to sleep.
When I arrived at the vet, he said I could drop him off. I was aghast. No. I needed to stay with Teddy.As the vet prepped the syringe to put him to sleep, I started sobbing. The vet gave me a couple minutes to collect myself and say goodbye. I held Teddy's paw until he died. Honestly, I didn't think I was that attached.
Four hours after learning about Saturday's devastating earthquake in Nepal, I received a Facebook notification I had never seen before: Sonia, a journalist friend based in northern India, was "marked safe." An hour later, the same notification about a different friend popped up. Then another. Soon, several of my friends wrote that they, too, had learned via this strange new notification that their friends in Nepal were okay.
A few hours later, the mystery was solved. On Saturday afternoon, Facebook CEO Mark Zuckerberg announced on his timeline that the notifications came from Safety Check, a service the company launched last fall. "When disasters happen, people need to know their loved ones are safe," he wrote, "It's moments like this that being able to connect really matters."
In her new book No One Understands You and What To Do About It, Heidi Grant Halvorson tells readers a story about her friend, Tim. When Tim started a new job as a manager, one of his top priorities was communicating to his team that he valued each member’s input. So at team meetings, as each member spoke up about whatever project they were working on, Tim made sure he put on his “active-listening face” to signal that he cared about what each person was saying.
But after meeting with him a few times, Tim’s team got a very different message from the one he intended to send. “After a few weeks of meetings,” Halvorson explains, “one team member finally summoned up the courage to ask him the question that had been on everyone’s mind.” That question was: “Tim, are you angry with us right now?” When Tim explained that he wasn’t at all angry—that he was just putting on his “active-listening face”—his colleague gently explained that his active-listening face looked a lot like his angry face.
A magnitude 7.8 earthquake struck Nepal early on Saturday, centered 10 miles below the surface, less than 50 miles from the capital of Kathmandu. At least 2,200 are already reported to have been killed by the quake and subsequent avalanches triggered in the Himalayas. Historic buildings and temples were destroyed, leaving massive piles of debris in streets as rescue workers and neighbors work to find and help those still trapped beneath rubble. Below are images from the region of the immediate aftermath of one of the most powerful earthquakes to strike Nepal in decades. (Editor's note, some of the images are graphic in nature.)
“People skills” are almost always assumed to be a good thing. Search employment ads and you will find them listed as a qualification for a startling array of jobs, including Applebee’s host, weight-loss specialist, CEO, shoe salesperson, and (no joke) animal-care coordinator. The notion that people smarts might help you succeed got a boost a quarter century ago, when the phrase emotional intelligence, or EI, entered the mainstream. Coined in a 1990 study, the term was popularized by Daniel Goleman’s 1995 book . Since then, scores of researchers have shown how being in touch with feelings—both your own and other people’s—gives you an edge: compared with people who have average EI, those with high EI do better at work, have fewer health problems,and report greater life satisfaction.
In Baltimore, where 25-year-old Freddie Gray died shortly after being taken into police custody, an investigation may uncover homicidal misconduct by law enforcement, as happened in the North Charleston, South Carolina, killing of Walter Scott. Or the facts may confound the darkest suspicions of protestors, as when the Department of Justice released its report on the killing of Michael Brown.
What's crucial to understand, as Baltimore residents take to the streets in long-simmering frustration, is that their general grievances are valid regardless of how this case plays out. For as in Ferguson, where residents suffered through years of misconduct so egregious that most Americans could scarcely conceive of what was going on, the people of Baltimore are policed by an entity that perpetrates stunning abuses. The difference is that this time we needn't wait for a DOJ report to tell us so. Harrowing evidence has been presented. Yet America hasn't looked.
This week we have images of a Chilean volcano, migrants shipwrecked in the Mediterranean, the "Blue Forest" in Belgium, Kim Jong Un atop Mt Paektu, the Boston Marathon, Orcas hunting on a Patagonian beach, Saudi attacks on Yemen, tule elk along California's coastline, and much more.