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Megan McArdle

Megan McArdle - Megan McArdle is a senior editor for The Atlantic who writes about business and economics. She has worked at three start-ups, a consulting firm, an investment bank, a disaster recovery firm at Ground Zero, and The Economist. More

Megan was born and raised on the Upper West Side of Manhattan, and yes, she does enjoy her lattes, as well as the occasional extra-dry skim-milk cappuccino. Her checkered work history includes three start-ups, four years as a technology project manager for a boutique consulting firm, a summer as an associate at an investment bank, and a year spent as sort of an executive copy girl for one of the disaster-recovery firms at Ground Zero … all before the age of 30.

While working at Ground Zero, Megan started Live From the WTC, a blog focused on economics, business, and cooking. She may or may not have been the first major economics blogger, depending on whether we are allowed to throw outlying variables such as Brad Delong out of the set. From there it was but a few steps down the slippery slope to freelance journalism. She has worked in various capacities for The Economist, where she wrote about economics and oversaw the founding of Free Exchange, the magazine's economics blog. She has also maintained her own blog, Asymmetrical Information, which moved to The Atlantic, along with its owner, in August 2007.

Megan holds a bachelor's degree in English literature from the University of Pennsylvania and an M.B.A. from the University of Chicago. After a lifetime as a New Yorker, she now resides in northwest Washington, D.C., where she is still trying to figure out what one does with an apartment larger than 400 square feet.

Why is government IT so awful?

By Megan McArdle
Jan 20 2009, 2:24 PM ET Comment

A reader emails:

Maybe I can provide a little insight.  I used to work for one of the cabinet agencies (to keep from embarrassing them I'll not say which one) and I had one experience with IT which was, frankly, one too many.  I had to help re-design the office intranet site, which didn't sound so bad because it wasn't very intricate.

In any event, it took me *five days *just to hear back from IT about the plan.  They were noticeably reluctant for such a minor task.  To try and speed things along, I volunteered to design the site myself so all they had to do was upload the thing and be done with it.  Out of curiosity I asked what program they use - i.e. Dreamweaver, Fireworks...hell, even Frontpage.

The response?  HTML.  Yup, straight HTML.  As in, writing in each line of code and checking it a bazillion times over to make sure you didn't leave an open bracket somewhere.

Is it any wonder why they were so reluctant to do anything?  At the same time, this procedure was complicated by the fact that government websites have a whole host of additional regulations that they must adhere to.  For example, you can't have buttons on websites (at least, back when I worked for them) because the software that helped the visually impaired detect text on a website couldn't understand a button.  Needless to say, that forces the design of the website itself to be much more Spartan than private-sector sites.



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