TurboTax denies responsibility for Geithner's mistakes

More

If you're an executive at Intuit, which makes a substantial chunk of change filing people's tax returns, you probably don't want to anger the future head of the Treasury--which, of course, contains the Internal Revenue Service, the ultimate consumer of your output.  On the other hand, you don't want to imply that your product is capable of screwing up peoples' tax returns.




Witness the verbal gymnastics of Dan Maurer, Intuit SVP, as he tries to absolve both Tim Geithner and his firm from the mistakes on Geithner's return:

"Each year, millions of Americans use TurboTax to accurately prepare and file their federal and state tax returns," Dan Maurer, senior vice president and general manager of TurboTax, said in a statement late this afternoon. "The software helps taxpayers report their income and find the deductions and credits they're entitled to claim. TurboTax, and all software and in-person tax preparation services, base their calculations on the information users provide when completing their returns. TurboTax also has built-in error-checking tools that routinely catch common taxpayer mistakes. Federal law and our own privacy policy prohibit us from discussing specifics of any customer's return."

Perhaps Obama's first act as president should be to introduce the reflexive into English in order to help business handle the increasing number of such delicate situations.  One of the great charms of a language like Spanish is that no one ever screws anything up.  Problems can be dismissed with an airy "se rompió"--it broke itself.    The equivalent constructions in English, such as "mistakes were made", lack the elegant ubiquity.

That said, the fault can hardly lie with TuboTax, which cannot be expected to have a separate section to cover the special tax difficulties of a few thousand IMF employees out of the millions of returns it handles every year. 

The National Review is skeptical that this can have been an honest mistake.  On the one hand, whatever the difficulties of our tax system, I find it hard to imagine how anyone could confuse 1099 income with W-2 income.  On the other hand, I've never worked for the IMF, and I don't know what sort of forms they hand people.  And having spent sixteen hours doing my taxes last year--me, with no mortgage or depreciating assets, much less exotic tax-free financial instruments--I'm not willing to say that it couldn't have been simple human error. 

So who to blame, in the absence of a convenient reflexive?  My candidate is America's absurdly inefficient tax code.  Tax simplification is one of the most economically productive reforms we could make.  But there are just too many people getting tax credits who will fight fiercely to defend them.  And Obama seems to share the mania for "targeted tax credits" aka opaque and inefficient subsidies.

Jump to comments

Megan McArdle is a former writer and editor at The Atlantic.

Get Today's Top Stories in Your Inbox (preview)


Elsewhere on the web

Join the Discussion

After you comment, click Post. If you’re not already logged in you will be asked to log in or register. blog comments powered by Disqus

Video

Miami: The Next Big Start-Up City?

How the city became a center for innovation

Video

Video

A Brief History of Romantic Comedies

From The Atlantic's Chris Orr

Video

Life in 'the New Arctic'

A moving portrait of a fading landscape

Video

Video

The Rise of New York City

A fascinating look at Manhattan in the 1940s

Video

What Is Methane Hydrate?

"Flaming ice" is a vast natural energy source

Video

NASA's Time-Lapse of the Sun

Now with epic dubstep music

Video

Shaken Not Tuned: Cocktail Experiments

Can a tuning fork improve a cocktail?

Video

Video

Is He Cheating? A 1950s Guide

'That little blonde secretary from the office?’

Video

New Yorkers: Vintage Vacuum-Tube Amps

Risking electric shock to restore old amplifiers

Video

The DIY Piano-Bicycle

Everybody needs a hobby

Video

What Does It Take to Make Real Craft Gin?

Tour the Green Hat Gin distillery

Video

Letter From the Editor

The June 2013 issue

Video

What Straights Can Learn From Same-Sex Couples

New insight from decades of research

Video

The End of the Mall Rat

A tribute to that pillar of teen culture

Writers

Up
Down

More in Business

In Focus

Picking up the Pieces After the Tornado in Moore, Oklahoma